Penfield Veterinary Hospital

4.7 (256)
1672 Penfield Rd, Rochester, NY 14625, USA

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 2:00 PM

Sunday: Closed

How to Save Money at Penfield Veterinary Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 891
4.5 ASPCA 11,714
4.9 Embrace 16,675
4.9 Fetch 11,124
4.2 Figo 2,598
4.7 Hartville 164
4.9 Healthy Paws 9,976
4.9 Lemonade 805
4.6 ManyPets 2,335
4.0 MetLife 626
4.8 Nationwide 21,404
4.3 Pet Assure 12
4.5 PetPartners 112
4.3 Pets Best 12,058
4.6 Pumpkin 1,425
4.6 Spot 6,848
4.9 Trupanion 67,964
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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RaeRae Hamann

The ladies at Penfield vet are very kind and caring! They're so wonderfully patient with my elderly and anxious dog, Brutus. Post appointment, followed up via email promptly(much appreciated!) to explain his lab work.

posted: 06/23/2023

Katrina Rowe

i’ve been with this hospital since i rescued my dog tyke in 2020. i am just leaving now because i am moving out of state. they have always provided exceptional service and have been able to get me in promptly when i had pressing issues with my dog. they have also been super accommodating with his reactivity, by giving me appointment times with a low flow of activity and allowing me to bring him in through the back of the building. the vets really allow you to explain things with your pet and have a conversation, rather than just trying to get you in and out as soon as possible.

posted: 09/25/2022

Megan MacAnn

They always manage to help me when I need to come in. They are great with my mom's dog! I have been coming to this vets office since the 1980's. They listen when I talk and are not just about the almighty dollar. The really care.

posted: 07/12/2023

Anne Weisbeck

I was very appreciative that Dr. Deyo both provided good information and listened to my input during my elderly kitty’s recent routine check up. Based on this, I believe we were able to develop a good plan of care that will give him the best quality of life possible at his advanced age. This was my first time seeing Dr. Deyo, but I would be happy to see her again.

posted: 04/27/2023

Paige Sawyer

I'm so impressed with Dr. Thornton and the whole Penfield Vet office. I am a first time dog mom, so of course I get nervous over little things. I appreciate that every time I call the office, the receptionists work with Dr. Thornton and myself to see if I need to come in, or if I can do a few things at home, which saves me time, money and makes me feel at ease that he's okay! I had some questions about my dog yesterday that didn't require needing an appointment, so I decided to email instead of call since it wasn't urgent. Dr. Thornton responded within about 24 hours and was so detailed and helpful. I could tell that she put a lot of thought into how she could help my specific dog. Thank you for going above and beyond and being someone that I can trust with my fur baby!

posted: 01/20/2022