Long Island Veterinary Specialists

Bad memories of a terrible experience. Our lab had therapy for leg injury there and never recovered. We had to put him down and fought for un-used therapy we were required to pay for in advance. Had to pay in advance when we went there to put him down. They wouldn't let us see him for more than an hour. We begged to spend time with him at the end but we were made to sit in the waiting room. Then we got rushed through the procedure. We felt our emotions were taken advantage of. I am posting this old story again because they just made a $10k mistake on a friend's dog and will not refund him. And also posting again because my original reviews kept disappearing within hours of posting. ..

posted: 09/25/2023

I am so grateful for the amazing team & staff at #LongIslandVeterinarySpecialists I came LIVS on what seemed to be the worst day of my life- my ❤️dog -rescue bullymix woke up in the middle of the night completely paralyzed. I’m a very knowledgeable dog owner but didn’t know much about IVDD- I always thought it was a small dog issue- but here I was faced with the idea that my beautiful 70lb mixed breed rescue Porkchop may never walk again. 😞 within a few hours he was under surgery- I am so grateful for the expertise and knowledge of both Dr. Dominick Marino & Dr. Kevin Barber. they saved his life! Porkchop spent 14 days in the hospital & the staff became like family- I don’t know what we would’ve done without their daily support & encouragement -❤️Lauren was amazing! And here we are a few months post op, the best physical therapy team & lots of hard work & sleepless nights and we have SUCCESS - porkchop can stand! And take steps on his own! I would recommend LIVS to everyone- their compassion, knowledge and professionalism is unsurpassed.

posted: 07/10/2023

I can’t believe i’m coming to write a review, and see so many negative comments. My experience was far from negative. My pup unfortunately wasn’t doing too well, and my family knew this. We had a scary emergency, which the vet explained as GVD, the night before she was due to humanely euthanize. She crossed the rainbow bridge on her own terms. From the call before getting there, to the staff that greeted us at the door, to the vet, to the receptionist overnight, I don’t think there are enough words in the dictionary to explain my gratitude to these employees. Angelina and Dr. Adams, specifically, were the most compassionate and selfless people we could have come across that horrid night. They explained everything, sat with us, answered any questions we had, and just were HUMAN. That’s what we needed. I hope they never leave the field of veterinary medicine, because they are made for it. As awful as my night was, having to say goodbye to my best friend of 14 years, I couldn’t have asked for better people to help us through it. Thank you Long Island Veterinary Specialists!

posted: 06/07/2023

I wanted to take the time to write a review for LIVs. I know the best treatment doesn't always guarantee the best outcome. I did lose my 6-pound Maltese on May 26, 2023 after he suffered a neck injury after being groomed by a mobile grooming company. However LIVs gave him the best chance when I rushed him there on Sunday morning at 7am when he was unable to walk. Dr. Adam was the first person we saw, he sat down with us and explained everything to us. We discussed having a MRI and surgery. I had a lot of questions and he didn't shy away from answering them honestly. He called me multiple times before the MRI was done. After the MRI was done, Dr. Waddell called to discuss the results and it wasn't the results we expected. Cody needed a more complex surgery and Dr. Loughin agreed to perform it. I have to say that the second you talk to Dr. Loughin, you can instantly feel that she loves animals. She was kind and clear that Cody was undergoing a very complex surgery. We had some hope after the surgery but two days later Cody developed complications and passed away. When I went to visit him in the ICU, the entire staff was amazing. They gave my family the time and space to say goodbye to Cody which we will always be grateful for. During the almost week stay at LIVs for my Cody, I can say I did at times let my emotions take over. The front desk staff never argued back with me and instead always found a way to calm me down. I appreciate that as well. Losing Cody for us was a tragedy that was unexpected but we know the LIVs gave him the best fighting chance and for that we will always be grateful! Thank you LIVs!

posted: 06/03/2023

The patient care manager system is not so good rude mean not professionals unfriendly and i could go on had an experience that I called a week ago and they gave me an appointment and then when I am arriving to let them know that I am arriving they tell me that I do not have any appointment and I live far away I spend $100 on transportation the assistant who answered the phone, she just told me that pay attention and that someone was going to call me to make an appointment without mercy, carrying my dog ​​he is heavy because he has a broken leg he can't walk I asked permission to leave work early is 2/3 hours of transportation this was an experience I will never forget, I must add that the vets are friendlier, than the receptionists.

posted: 05/22/2023