Pure Paws Veterinary Care of Hell's Kitchen

One of the best, and my personal go-to Vet in Hells Kitchen, though I'd travel here regardless of my residence in the neighborhood due to how professional, caring, compassionate, and knowledgeable they are. While they may be slightly more expensive than other lower cost Vets in the boroughs, they are still my #1 choice as they explain in detail every charge and what their purpose is/was. I've had two dogs (Pug puppy and a senior Yorkie) examined here multiple times and they've always taken great care. Afterwards the doctors are very friendly and courteous and break down everything perfectly from the exams. I couldn't recommend them enough. The Drs, technicians, assistants, and the entire staff in general are incredible. You won't regret bringing your fur baby in.

posted: 03/18/2023

I couldn’t be more upset and feel completely scammed by this clinic after we’ve been going here for four years. When we saw Dr. Liff I thought Roscoe was being taken care of, but recently no one else here has been helpful. It’s so disappointing. I brought my dog in for a limp a couple of weeks ago. He was briefly examined and I was told to get a lyme disease test but the vet couldn’t even figure out what/how he was limping- which leg etc but we guessed the left because he got more annoyed with us touching that area. Overnight he got progressively worse. No one from the vet called me to follow up the next day so I called and asked if I should bring him in again and was basically told no, wait, and I felt like I was nuts. I’m now in another city where it doesn’t cost $500/session for tests you don’t need, and the vet here told me not only is it obvious that my dog has arthritis in his back right leg because she can easily FEEL the cartilage slipping on and off his elbow- he absolutely doesn’t need to be sedated for X-Rays as I was told at Pure Paws, and he needs to get X-Ray’s done immediately. I’ve never owned a dog and I would do anything for this pup. I’ve been such an easy target of what appears to be corporate Vets in NYC driving up the tab and not giving my animal proper care. This new Vet said that he’s absolutely had the arthritis in his back legs for years, probably born with it, and that it should have been easily identified in his yearly physicals. Thank God this person took me seriously and now I can get my poor pup on a treatment plan. And this visit AND the X-Rays were half of what I pay at a normal visit at Pure Paws with no solution. I’m furious and strongly suggest you find another vet.

posted: 08/14/2023

Dr. Liff is fantastic! She's very accommodating, extremely knowledgeable and has a very professional staff. Pure Paws was able to get us in for a surgical consultation immediately, and they were able to schedule the surgery for the following week. We drove almost six hours round trip from Upstate NY to have our dog receive care at Pure Paws and would do it all over again. Highly recommend.

posted: 05/18/2023

This clinic (and their branch in Brooklyn) are thoroughly professional, extremely knowledgeable, trustworthy and very compassionate both with animals and their owners. After having too many bad experiences with vets in this city, I am so grateful to have found them. From the front desk staff to the vets and their assistants, everyone here is focused on top quality care. Keep up the great work and thank you again for looking after Frankie and I during our recent scare!

posted: 04/11/2023

We made a last-minute appointment for our cat Shae for a checkup, shots, and to administer some medicine to keep her calm after our building was unexpectedly evacuated for most of the day. The staff at Pure Paws was extremely helpful, letting us use the exam room before/after her appointment to clean her up after she had an accident in her carrier and to give her some time/space to destress. Derrell in particular was really helpful in getting us set up with some cleaning supplies, water, etc for Shae. We feel really fortunate to have Pure Paws in our neighborhood. During past visits their quality of care has always been excellent and they go above and beyond to ensure the wellbeing of your furry friends.

posted: 07/31/2023