Community Veterinary Medicine

Had an appointment today cause my dog had an ear infection and his left ear was swollen. The veterinarian that consulted me was an Asian veterinarian. It wasn't the usual lady veterinarian, that takes care of my dog. Anyway, he starts telling me that my dog needs surgery to drain and close the wond etc and begins telling me that since he's gonna be on anesthesia, he should also be neutered, get his teeth cleaned, and remove the bump on his head. Mind you my dog is 8 years old, is intact, and has a bump on his head that hasn't grown much ever since he was 5 years old. I told him that I ain't gonna do all that and that I ain't neutering my dog. Starts telling me that in 2 year's he might get prostate cancer or some other medical thing. He was very adamant of getting my dog neutered. I tell him no. And then he starts saying that I'm gonna regret it and that I'm gonna come back all sad and crying. Like, what. I came here to get my dog's ears check. He didn't even do anything. Instead he prescribed an ointment and other charges like blood test( which they haven't done) and other things when I haven't even agreed to the surgery yet. They were charging me $470 told the receptionist why they charging that. And I told them to remove that extra charge they're doing and that I haven't even decided if I want to do the surgery or not. Ended up paying $158. For next visit( if it ever happens) I'm always gonna ask if my dog's original veterinarian is their. Otherwise I ain't coming. Not gonna waste my time with some guy that wants to get money out of me and charge me for procedures that they haven't done. Very unprofessional behavior. Can't believe a veterinarian can't accept a no as an answer. If he's so worry about prostate cancer then he should neuter himself. Not my dog

posted: 08/15/2023

My cat had an emergency after getting a cut on his left leg. I quickly googled closest vet and found this place. Everything went well, they got him stitches for his cut. Only problem is that it cost more than $1,300 for stitches... I've gotten more stitches than him on a cut I got recently and it didn't cost nearly as much. I'll have to go to the vet I used to go to in Brooklyn next time.

posted: 08/31/2023

I don't understand how this place has good reviews. My cat and I didn’t have a good experience there. Long wait times, and a rude receptionist. My cat was terrified by the way she was handled, and the vet proposed issues with my cat without even running any tests on her first (it turned out not to be the issue he originally proposed). I noticed other owners leaving with their animals midway through their appointments since the animals were so stressed. I've never experienced this in any other vet clinic. It was an extremely stressful visit. UPDATE: The clinic reached out and still couldn't spell my name correctly after typing my name and telling them to correct it NUMEROUS times. They need better customer service as well. I will definitely not be returning.

posted: 07/27/2023

The Doctor and Staff at Community Veterinary Medicine were beyond helpful and accommodating. I called the day off the issue and thankfully they were able to slot me to see the doctor the same day! This was the first time Mr. Rufo (cat) went to this clinic. The cat was a bit anxious and nervous when we arrived but thankfully the staff was patient and able to calm him down (and myself as my anxiety level was up the roof 😩🤣). After they diagnosed the cat they proceeded to provide me with an estimate of the bill. Thankfully I was able to select the best treatment based on what we were able to afford. Thank you so much for assisting me/my family!!

posted: 05/04/2023

The receptionist answering the phone, has the BIGGEST attitude. I’m trying to ask questions and get things figured out that should have been done on Friday when I called, she got annoyed and treated me like I was stupid. She wouldn’t let me finish asking my question for her to give me the answer I was looking for. Then she hung up on me! Very unprofessional. I hate I brought my dog here because who knows what negligence happened if even the front desk doesn’t care! Seems like a bunch of people agree that this place isn’t good for our pets

posted: 08/21/2023