Veterinary Emergency Group

Overall I had a great experience but I still felt the need to be next to my cat the whole time. My vet is fast and great in handling emergencies right away. Yet, I still question how they monitor their pets, they seem to be glued to their computers more than checking on the pets! SO STAY THERE AND CHECK YOURSELF. Luckily my Vet was open to suggestions but I felt if I wasn’t there I wouldn’t have noticed him improving not that much. My only concern was that I had to ask her to go back on my cats records when I saw he wasn’t doing any better. This is routine practice in ALL places I have been to. So I was little surprised it wasn’t done without my suggestion. Luckily she was able to do so and the last shot which was listed in records that she gave really helped. IF YOUR PET BEEN HERE BEFORE MAKE SURE TO ASK VET TO GO BACK ON RECORDS. They have a new system that doesn’t have it readily accessible. Overall my experience was great.

posted: 09/26/2023

We brought our cat here after she’d been in a fight with another cat and had some injuries. So impressed with this place! The atmosphere was so warm and welcoming. We were brought in quickly, had a great team of techs and vet (Dr. Brady) who all showed great care not just for the cat but also for me and my daughter. They explained everything clearly, made us a part of the decisions, and offered us to watch everything and ask them any questions. Had excellent discharge instructions and follow up. ⭐️⭐️⭐️⭐️⭐️. Thank you VEG

posted: 06/04/2023

I am a medical physician. I found Dr. Tracy to be compassionate, and knowledgeable. She is an impressive veterinary physician. Her emergency skills far exceed those that I have witnessed in the past at other emergency rooms. My dog was treated so well, he recovered even faster than anticipated. The photo of my dog was taken only 36 hours after treatment.

posted: 07/10/2023

My mom and I brought our dog Bailey to VEG in July around 2:00am during a terrible thunderstorm. We were desperate for a miracle, but being 15 years old, with heart, liver, kidney, eye, and every other disease you can think of, we knew that our odds were not good. Our vet was compassionate, kind, and understanding. She laid out all the options (none of which were good, and all of which would prolong his suffering). I asked her what she would do if Bailey was her dog, and she said that she would lay him to rest. My mom and I agreed - euthanasia was the right thing to do. The vet spent 20 minutes explaining the procedure to us and telling us that we were in no rush, and we could stay as long as we liked. Bailey was the first dog my mom and I ever had - and this was the hardest decision we've ever had to make. But VEG made it easier. The rooms there have couches, blankets, and cute pictures. It seems like you're in a living room. The receptionists and nurses brought us tea and water and extra blankets so we could snuggle. They kept telling us "we're open 24/7, so take as much time as you need - we will never rush you". We felt supported and loved. It was bright and clean and comfortable, and we were able to be on a couch together while we said goodbye. Afterwards, they provided us with paw prints and some fur, which was very nice. Losing a member of your family is terrible, but I wanted to write this review to let you know that if you have to go through it, you can trust that the staff at VEG will make your experience as comfortable as possible. We left around 5:00am, without our boy, but we were glad to know that his last moments were with very kind and loving individuals.

posted: 09/18/2023

The whole staff was kind, compassionate, and most importantly understanding. My young pup ate something she was not suppose to and I was hesitant to come in due to my financial situation, but they were very understanding and worked something out with my pup and I and they we’re able to treat her! I cannot thank you guys enough for all that you did for my pup and I. Amazing service!

posted: 09/01/2023