Animal Emergency Clinic of The Hudson Valley

Had a great experience receiving affordable care here in a stressful situation. Our dog had a late night medical emergency and we called the clinic up to be sure that if we drove the 45min that our dog could be seen. The receptionist in the phone was very nice and encouraged us to come down. We got there and again she was very nice- checked us in and warned us it might be a wait. They see patients in order of severity. We were in the exam room within the hour. The vet tech and Dr. Black were both warm and compassionate towards to us and our dog. They diagnosed the issue quickly without the huge cost of multiple tests and within another hour had given our dog the antibiotics and other meds he needed and sent us home with the rest of the medication. Highly recommend this clinic! Thank you!!

posted: 04/09/2023

From the staff at the front desk, the vet techs, and Dr. Black, this place is amazing and the best vet I've been to. My dog Milo had trouble breathing and even though they were at capacity, they took him right away and rushed him back. They were transparent with everything and as soon as they knew he was okay they let me know, and didn't make me wait anxiously. They were kind, efficient, and everything a vet's office should be. Thank you for helping my dog, I am so thankful.

posted: 04/23/2023

We had called asking if they would see our dog Joules who had collapsed and we either suffering a heart attack or stroke and wasn’t getting enough air. They were 15 min away and we asked if we could please bring him in. They turned us away saying they were “at capacity” and gave us no help or advice. We called again begging for help and they said the doctors will be too busy until they closed…which wasn’t for HOURS. We were forced to try to go to the only other open emergency clinic 1 HOUR AWAY. Our poor boy passed away in the car on the way, extremely traumatic…my boyfriend tried giving him CPR and it was the most excruciating experience of a pet passing we have ever experienced in our lives. Do not try to go here unless you want a broken heart 💔

posted: 07/11/2023

Called here this past Saturday as our 13 year old sheltie was having a hard time breathing. A little bit of backstory is about 8 weeks ago he was diagnosed with lymphoma. While we knew no vet would treat to cure but to treat to keep him comfortable. He declined very quickly. Was coughing overnight Friday into Saturday and by 9 am he was looking up and you could tell was having an extremely difficult time breathing. We called here and basically was cut off almost immediately so they could tell us the fees. Listen, I would have paid whatever they asked. I didn't care. I tried to continue on with describing a bit of history and got cut off again asking how long would it take me to get there and to make sure I understand at minimum it was going to be x amount of dollars. We drive from Poughkeepsie to Kingston. We arrive. Bring our boy in. The receptionist was again very rude but whatever. They send a tech out who listened to his heart and lungs and said well, he's stable. They tell us it would be 6 to 8 hours to see a vet. After the rudeness and them deeming a dog gasping for breath stable we left. At this point he's coughing up blood. We called around and found a place in New Paltz. His oxygen was so low. They said that his gums were completely white which since nothing dramatically changed in the hour difference that this should have been deemed critical by any vet or vet tech. I would never recommend this place at all after their office staff does not have the personality to be in the emergency end of the industry. Compassion is needed in emergent times not the rude and money grabbing attitude that this place exhibited.

posted: 06/11/2023

Wonderful, caring team of professionals. We’ve had to bring our pets here due to emergencies a number of times and they have always been kind, understanding and honest about treatment options. Their compassion when we had to put our beloved cat down was sincerely appreciated during such a heart wrenching time. Amazing place!

posted: 04/18/2023