Queens Midway Animal Hospital

Visited to obtain a USDA certificate of health to travel abroad with our pet. The staff were knowledgeable, attentive and friendly even when we faced some unexpected hurdles. They made the entire process as seamless as possible considering the time constraints and requirements by law. Charly made the trip without any issues!

posted: 06/01/2024

My dog was treated horribly here it was a very traumatising experience for her. They completely misjudged her because she is a pitbull and instead of helping us because all she had was a little redness on her paw they caused her to break an entire nail. The only thing i gained from going here was a prescription for nexgard flea protection which I could have gotten anywhere else. The customer service here was HORRIBLE. RUDE INCONSIDERATE EMPLOYEES IN THIS BUSINESS. First of all, a week prior i had called and made an appointment for 10am on a Thursday because I had to go to work after so i made sure i made the appointment early. When i got there on Thursday they told me i did not have an appointment. That was the first red flag they were very unprofessional. Another person came in with a small dog and they immediately attended them first and gave their small dog a lot of affection. They completely ignored and judged my dog because she is a pitbull. My dog is very sweet has never bit anyone in her whole life and these people completely misjudged her just because of her breed. This broke my heart. When they finally called her and took us in the room they tried to put a mouth muzzle on her after I repeatedly said she does not bite. They completely ignored what me THE OWNER OF THE DOG who is also paying for this appointment was saying. The very worst part was that they wanted her to stand on a small metal table for the doctor to look at her. She is a large 79 pound dog!!! She obviously does not fit on that table. They called in 2 other employees so 3 people were trying to force my dog to get up and stand on this metal table where she obviously doesn’t fit and they kept holding her crowding her making her so scared nervous and uncomfortable. She was scared panicking moving not knowing why they are all grabbing her n she broke a nail and started bleeding heavily falling from that stupid small table. These people are disrespectful ignorant and super inconsiderate and unprofessional. After that whole incident that they caused i told the doctor can’t you just look at her on the floor and he said yeah you right. The 2 other assistants were very annoying grabbing and hugging holding my dog when it was not necessary in that small room. YOU DON’T NEED TO GRAB A DOG TIGHT AND PUT THEM ON A HIGH TINY TABLE JUST TO LOOK AT ONE PAW. SHE IS NOT A CAT. Also i said she doesn’t bite. You are supposed to listen to your patients’ owners. You don’t know my dog i do! My dog had the worst and most traumatising experience here. These people only care about small dogs. Very disrespectful and dissapointing. NEVER COMING HERE AGAIN. I’ve attached a picture so you can see how small that table is in comparison to my dog. Could have saved all the trauma and trouble and my dog’s nail if the doctor would have just bent his lazy back and just checked her on the floor without grabbing and crowding her and scaring her the way they did. She is a defenseless animal and this is not how you should be treating a patient. My dog and i left in tears from this place i never thought going here would have been so scary and the employees would be so cruel to us from the moment we walked in for no reason. Will be looking for a better vet clinic for my baby.

posted: 07/06/2024

Excellent vet who owns pets cares about their well-being and is the second generation vet at this location.

posted: 07/16/2024

This place is where you want your pet ! They are kind, caring, and make sure you and your pet know everything, they educate you, answer questions with no issues and ALWAYS answer their phone. They have made the process with my cats so much smoother and have eased our hearts and minds. Dr Kirk and his team are absolute angels in a world filled with vets who are only looking for your money. I have taken 4 cats here past present and future i will be staying with Dr Kirk and his team! Thank you queens midway !

posted: 10/17/2023

Dr. Kirk is the best doctor. Very gentle and caring with the pets. He understands our concerns and does everything to help our furry family members

posted: 08/09/2024