BluePearl Pet Hospital

This place was amazing. I had taken in my seven month old kitten After previously taking him to his vet Where he stayed from Wednesday to Friday. My vet told me he had a urinary blockage Which reoccur occurred twice while he was there. They basically sent him home on Friday because they close over the weekend. Handed me an emergency list of places to call. Gave me prescription medicine and sent me on my way. Well, it occurred again last night so we drove out to To Buffalo as our Rochester location was at max capacity. The vet here was amazing and she was actually able to figure out what the true issue was which my vet failed to do. We were there for about 4 1/2 hours which is to be expected when you take your pet to an emergency place. The vet was able to answer all of my questions and concerns and I was actually going to send all of the information over to my cats vet. They kept me informed throughout my time there Then I would highly recommend this place. If my pets have any issues in the future, I will definitely head back here

posted: 03/30/2025

I can't say enough good things about our experience here. I rushed my three-year-old Golden Retriever in last night after fearing she had bloated (GVD) during a training class. From the moment we walked in, the staff were incredibly efficient and compassionate. They took her back immediately and began running diagnostics right away. Within just 30 minutes, we had a clear diagnosis along with several treatment options—each explained thoroughly and offered at different price points. This allowed us to make the best choice for our pup while staying within our budget. After going over our treatment plan, our pup was ready to come home with us! Every single person we interacted with was kind, professional, and clearly cared deeply about both our dog and our experience. From the front desk team to the vet techs, and especially Dr. M—everyone was amazing. What could have been a terrifying night was made manageable and even comforting thanks to their expertise and empathy. We’re so grateful for the care they provided and wouldn’t hesitate to recommend them to anyone in need of emergency veterinary care.

posted: 04/16/2025

This past St. Patrick's Day, our beloved Bronson suffered an unexpectant and tragic event. I came home to him unable to open his eyes, convulsing. We brought him to Blue Pearl and after a short time he sadly passed away. We just wanted to thank Dr. Doyle and the staff for the care and attention that they gave him and kindness they showed to us. We're really hurting right now but will cherish the love and memories Bronson gave us and for BluePearl for helping in his last moments.

posted: 03/21/2025

all of the emergency vets were at max capacity in my city, and thank god you guys were able to let us bring one of our family dog’s there yesterday after he was hit by a car. we were all terrified and heart broken for my dog and my mom, and you guys made her feel so comforted and communicated with her very well throughout the process. thank you all so much for taking such good care of my beloved dog and my mom

posted: 03/30/2025

Several days ago I brought by beloved fifteen year old Chihuahua Chloe to BluPearl, as her kidney failure quickly exacerbated and we had no choice but to put her to rest. I arrived without an appointment and everyone, from the receptionist to the vet tech to the doctor were beyond kind, caring, compassionate and respectful. Much to my surprise, I was also greeted by a social worker, whose name is Sue, and who is nothing short of an angel on earth! Sue sat with me as I held my beautiful peanut as she drifted asleep and crossed the rainbow bridge peacefully. While it was one of the hardest things I have had to do, and while no one wants to face that day, the folks at Blu Pearl were absolutely incredible, and I am beyond grateful to them.

posted: 02/24/2025