Veterinary Wellness Center of Boerum Hill

The staff at Boerum Hill is always so friendly and kind and patient. I’ve been bringing my dog (20lb poodle mix) here for years and have never waited more than 5-10 min to be seen for our appointment and never had a bad experience! I feel like the entire staff is super compassionate and they go out of their way to make us feel as comfortable as possible. I appreciate that it’s easy to make an appointment over the phone and they always follow up after treatments to make sure we are ok. Plus they always have time for my many questions regarding the best care for my pup. Can’t recommend them more highly!

posted: 06/13/2023

Wonderful place, very thorough and attentive. They don’t try to have your pets get tested for a million things like other clinics do - they are very assertive and my dog got better that same evening with a simple treatment. Bonus points because they open on Sundays!

posted: 07/04/2023

Avoid this veterinary center at all costs. They are at best incompetent and at worst negligent price gougers. Several months ago we brought our cat to their care because he was presenting with respiratory distress. We were advised that the only possibility was advanced lung cancer, and he would need to be on palliative care until end of life (they gave him months). After 10 days of steroid treatment, his symptoms had fully resolved and on repeat imaging, the “cancerous” marks had disappeared and he was declared cancer-free. The possibility that he could have a simple respiratory infection was never explained at any point, nor did they acknowledge after the fact. Today, we brought our cat in as he was presenting at home with nausea and persistent straining attempts to defecate. We were advised that the most likely possibility was a bladder blockage, despite all his symptoms and subsequent imaging not backing up that theory. We were referred to an emergency animal hospital that basically laughed off the possibility of a bladder blockage and said his issue was constipation. They helpfully discharged us without cost, back to our original vet - this one - who then charged us for the subsequent treatment necessitated by their total incompetence. Avoid at all costs. Edit 7/29: We just spoke with the owner, Dr. Arpino, who was solely defensive about the needless diagnostics and subsequent misdiagnoses delivered in both cases of our cat’s care. For an organization that purports to care about your pets - they didn’t even bother to call today to check how our cat was doing. Dr. Arpino contends that the standard of care for any cat issue is to do blood work, imaging, and get a radiology consult, even though when we brought our cat to Blue Pearl, they were able to instantly diagnose his issue with solely an x-ray and manual exam - and this is without receiving the results from Vet Wellness Center’s exams - AND Blue Pearl comped all of their services. I cannot stress enough how defensive of their own incompetence these providers are - they do a disservice to pets, owners, and veterinarians everywhere with their total lack of ability and professionalism. Their sole object is your fee, end of story.

posted: 07/29/2023

If you have older animals go somewhere else; they tried to charge an exorbitant amount for a simple blood test and they don’t even bother on calling back as promised to check if your baby is doing well after a procedure. When I asked for an written estimate on the treatment he needed they refused to handed it to me, they only allowed me to read it while on the treatment room; why would they prepare an estimate and then don’t allow me to take it home to analyse it and compare prices? Very suspicious. Also a while back one of the vet technicians tried unsuccessfully to extract a simple blood sample from one of my old cats and when I realised she wasn’t going to be able to do it without making the animal suffer (I had to stop her from trying a 6th time) she had to ask for someone else to do it for her (the next technician got it at the first try without a problem) After that episode I gave them an other chance since they are local but I don’t think they are transparent with their pricing and the staff is not up to par.

posted: 06/19/2023

Took my furry ball here when he has a semi emergency, drooling for 2 days and vet gave him some tummy upset pill and he got well. This place has a room for cats and dogs and let you in while they examined our babies. They are very accommodating, prices are reasonable and I feel always very transparent and honest on what my cat needs. My biggest spend is getting my cat’s teeth cleaned and I’ve (not possibly him) not been happier with the outcome.

posted: 01/21/2023