Bronx Veterinary Center of Eastchester Road

Everyone was friendly and understanding. I only had one complaint everything else was awesome. One female was charging me different then others and she made me uncomfortable she was forcing an extra 30 dollars per visit but other Wise good place besides the manager of payments. And the bum was a lil weird too 😂

posted: 05/23/2024

I wanted to share my experience at this place, which overall received high marks. I have a cat and I made an appointment to bring him in. When I arrived at the scheduled time, I was informed there was a $100 charge for a walk-in appointment due to the doctor being overbooked. Despite this unexpected charge, I understood the need for my cat to be seen and proceeded with the appointment. During the visit, it became apparent that the majority of the patients were dogs, and I made sure to keep my cat protected as he was becoming frightened. The doctor decided to conduct x-rays which resulted in an additional $200 charge, but fortunately ruled out stones and prescribed antibiotics for a UTI. However, when my cat was brought back to me, I was incredibly upset to find him sitting in feces and urine in his carrier, clearly terrified and distressed. Despite my emotional reaction, the doctor seemed dismissive of my concerns and only had the workers briefly clean him up without properly attending to his needs. As I reflect on my experience, I am disappointed with the lack of care and attention given to my cat compared to the excellent treatment I observed with the dogs. I would hesitate to recommend this place for cat owners based on how they were handled during my visit. After returning home, I had to clean my cat and his carrier, which has now caused tension among my other cats who do not recognize his scent. This has been a challenging situation for me, compounded by the miscommunication regarding the charges for services and medication provided. I hope that in the future, this establishment can improve their practices to ensure all animals receive the same level of compassion and care, regardless of their species. Thank you for listening to my feedback.

posted: 05/23/2024

I love taking my Matipoo (Bear) to this veterinarian. They are all courteous from the veterinarians to the rest of the staff. It is clean and they really love what they do. When I bring Bear there I know he's in good hands. I totally recommend this veterinarian.

posted: 06/04/2024

The new location is great. Very clean & the staff is amazing. Dr. Katz is one of a kind, he's awesome, we have been taking our Bulldog Biggie to him since he was two months old and Biggie just turned 9. Our fur baby has been in great hands for the past 9 years... Would highly recommend Dr. Katz...

posted: 06/20/2024

Professional and friendly staff. My concerns were addressed, and I didn't feel rushed. I went on a Saturday, and it was extremely crowded, so pack your patience. I opted to wait outside and they called me when it was my turn. I was happy with the service. FYI, this review is for the Webster Avenue location.

posted: 06/30/2024