Vetco Total Care

I found out about Vetco through my veterinarian. Financially, I just wanted to get distemper rabies and heartworm but I didn't want to go through the whole exam process. It's always over $300. I simply made an appointment at like 7:00 at night. I never expected to be greeted by a real professional, not just a veterinarian, but a veteran in knowing animals inside and out. This gentleman was amazing. It was only $124. And he did do an exam, as well as took the time to talk to me. I've never been so impressed. I will be bringing my dog to that Petco in Commack where Vetco is. Thank you, Vetco. Truly was an amazing experience and I didn't get ripped off at all!!!

posted: 04/19/2023

The front dest customer service at the bayshore location is terrible. There is an employee named Alexsis or Alexa there. Not only will she not help you with anything but the attitude you receive just for being a customer is awful. I used to be I that location atleast 2 times a week. I will no longer be a customer there and they lost not only a ton of purchases from me but my loyalty. Pet smart here I come. ALEXSIS YOU PICKED THE WRONG FIELD BIG TIME. YOUR CUSTOMER SERVICE SKILLS ARE UNPROFESSIONAL AND RUDE!!! Managers don't even address these issues so this will go un noticed along with other things

posted: 09/19/2023

Absolutely T E R R I B L E. I had an appointment for a follow up booster. They canceled the clinic. When I rescheduled & arrived on time, the clinic was in chaos: overbooked, accepting late arrivals etc. They shut down the clinic for lunch & told me I could wait 45 minutes when the clinic reopened. Now, the clincher - their cancellation made me miss the window (4 week) for the booster followup. That being so these hysterical in the box thinkers wanted me to redo the shot and then COME BACK FOR THE BOOSTER. Not. Just go to a vet. This isn't worth your time & energy & gas $$$. Awful place. No stars.

posted: 05/07/2023

I was faced with a concern for my dog and the staff made it so easy to get an appointment to see my dog asap. The vets are all always so kind and top notch. I felt much better about my dogs health after having her checked out.

posted: 05/24/2023

Each of the experiences I have had with Vetco has been top-notch. The techs are very friendly and caring. The vets are kind and take the time to discuss everything. They review all of the pricing before proceeding so you are on the same page, and they are more affordable than other places. I definitely recommend the Bay Shore Vetco.

posted: 04/02/2023