Urgent Veterinary Care

I ended up at this vet after a terrible experience at Dewitt Animal Hospital. Long story short Dewitt told us nothing was wrong with her physically after an exam but Auburn found a softball sized mass in her stomach that was the culprit of her blockage and lethargy. The Auburn Vet staff were all so compassionate and caring. The room we went into for her end of life care was so warm, inviting and cozy to say our goodbyes. There was a large dog bed with a pillow in there and couch for family to spend time. I was at peace with our decision to let her cross the rainbow bridge after the care we received at Auburn. People have left comments about their wait but you have to remember it’s an Urgent Care vet and you should expect a wait as you would an urgent care for yourself. We called at 430 and they had us in at 830 same evening. I highly recommend them if you are thinking about end of life options for your beloved pet.

posted: 08/29/2023

We had a good experience there (as much as you can when saying goodbye to beloved family pet). Our dog’s health took a turn for the worse and they got us right in and were very kind about it. We’re grateful they were able to see us over the weekend instead of letting our sweet boy suffer until the following Monday. They also did a paw print, and even washed and returned the blanket that we brought in with him (completely unexpected but very much appreciated). We had him cremated, which was handled by the funeral home across the street (pettigrass)…also a good experience—they did a nice job. Prices were very reasonable and we paid something similar to what I’d expect from our regular vet.

posted: 04/23/2023

Wonderful, kind and caring. This Urgent Care is full of people who genuinely listen. They trusted us when we said our Duke was acting strange, and were happy to help. (It was a Sunday and everyone else was closed). After some investigation they ended up finding an abnormal spot on our cat's lungs. Ultimately they helped us make the right decision, and after 15 years we had to say goodbye to our beautiful girl. I'm so grateful for their kindness. Thanks to them Duke didn't have to suffer, nor did we. From the bottom of our hearts, thank you.

posted: 09/02/2023

I spent hours trying to find someone who could help me with a cat that I found Everyone that I called showed no concern and just kept saying we are too full. I was referred to this place and so grateful that I was. Dr Reid and the wonderful staff truly saved his life. I only had limited money to work with and was convinced putting him down was the only decision. He is doing much better and I can't thank Dr Reid enough. He will be part of ny family. I already have 2 dogs and 2 cats. Thank you so much.

posted: 09/22/2023

We had to put a beloved dog down. We chose this place only because of their availability. But we are so glad we did! They had a cozy room for us to give our final snuggles and goodbyes with our little guy. The staff was super friendly and gave us all the time we needed. They even offered us imprints of his little paws and they turned out beautifully! This was my first experience having to do this so I have nothing to compare it to but I was pleasantly surprised!

posted: 08/28/2023