Astoria Animal Emergency

Dr. Bukhanova and staff were gentle and calm and able to do things to my cat Mooshmoosh that I never though she would tolerate! They dealt with an ear lasceration/painful infection and didn't bat an eye when Mooshmoosh shook blood all over them. They gave me plenty of time for answering questions and then the Dr. wanted to know all about the (cat's) diarrhea I'd mentioened to get to the bottom of it. They really care about animals there. Too bad they don't give vaccines, which means they can't be your only veterinarian.

posted: 05/25/2020

I brought my kitten in for two visits last week and was highly impressed with the professionalism of this clinic- they take walk-one and are open 24/7. I was seen in a timely manner and the vet Dr. Bakhanova was very through in her exam and explanations, the staff was friendly and responsive. They were also very transparent about costs and will ask for your consent before performing tests/procedures. I highly recommend bringing your pet here if your usual clinic is closed and your pet is having an emergency!

posted: 09/02/2020

I brought my 4.5 year old Ragdoll here when he had been vomiting for 2 days. They ran a blood panel and X-ray on my cat and found that he had acute kidney failure (he ate something he shouldn’t have). They kept my cat for a few days on IV and did an ultrasound and regular blood work. They also allowed visits with him, which was nice. I don’t feel price gouged by them (vets are expensive without pet insurance) and the price of their X-ray and ultrasound was a little cheaper than my regular vet. I appreciate the detailed explanation of the ultrasound results by Dr Serrano and the regular follow ups and detailed explanation on continuous care from Dr Kanwar. My Ragdoll is home and is doing well.

posted: 09/06/2020

Dr B was really wonderful, informative, and patient when we brought in my grandmother’s cat for a medical emergency. Ultimately we had to put the cat down but she made sure we were sure in our decision and equipped with all the information needed to make such a call on such short notice. I cannot speak about her highly enough. Unfortunately, we felt the vet tech who manned the front of office was extremely cold and rude. The cat was dying in my arms and he took his time gathering the paperwork necessary to be seen by the vet and simply watched us struggle to transfer the cat from my arms to my grandmas to fill out the paperwork as she cannot see. He seemed annoyed when my grandmother pointed out her last name was misspelled on the cremation paperwork and did a few other things that overall made a very stressful and sad situation harder to deal with. I really did appreciate Dr B’s work so I am happy to give a positive review of this facility and return here if i should have an emergency with my own animal but I really hope they learn the importance of bedside manner.

posted: 06/13/2020

They were AMAZING! I never write reviews but I will wherever I can about this place. I just got home from bringing in my cat who got her tail smooshed in the door. I am an anxious mess crying (with a mask on it’s even worse) and everyone there from Michele to another lovely girl to the vet Dr. Kanwar I felt so welcomed and nobody was judging. I have had really bad Experiences with vets before and have had a lot of trauma so to be treated so kindly and everyone be so sweet an patient made this terrible ordeal SO MUCH BETTER! Thank you to the staff! I would HIGHLY recommend them to ANYONE! ❤️

posted: 08/23/2020