Reno Hospital For Cats

This is my first ever cat, Miso! The animal medical center made everything very easy for me as a first time owner, and the prices for the services seemed reasonable.

posted: 12/31/2023

The staff really cares about their patients and when we put down my cat they were so kind and never rushed us, letting us take our time with him.

posted: 03/04/2024

While the vets themselves seem fine, I feel as though I have to say that the office staff was awful. From the front desk being terribly condescending to the follow up care, I would never recommend anyone go here, especially in those tender moments with a sick animal. I was told after my appointment that the staff would call me the next day to check on my dying pet. I received a text message asking if I had questions, but when I wrote back immediately with questions, they never responded. I finally called several hours later and they said they “were too busy to check the texts.” Why have that system then? I was told to wait a day and they’d call to check on us the following day, but I never heard from them. I tried to call back to see what next steps were for my ill cat and no one ever returned my voicemail. I ended up getting a second opinion somewhere else. I hope that this feedback reaches the vets or manager so that they can assess their system of communication

posted: 10/23/2023

We won't go anywhere else. My 13 year old, somewhat disabled tabby Ben was not eating well for almost a week. After calling around we decided to make an appointment online and bring him here and are so glad we did! Very impressed at the level of care, attentiveness and knowledge the Doctors and nurses here posess. You can tell the staff here love cats and know what they're doing. As an added bonus it was very quiet while waiting, no loud barking like at other pet hospitals to give my kitty more anxiety being in his cage and the difference really showed! He was calm getting out his cage and not stressed like previous experiences. I like that they have little stands right at the front to set your kitty cages next to you and off the floor. I also love that Dr. Warley took her time and did a thorough hands-on and visual exam and asked questions which shows how much she cares. She also gave us some great recommendations on how to adjust his diet as a senior kitty and a few days later he was back to his normal self. Thank you so much Reno Hospital for Cats for truly caring for our furbabies and letting us be there with them

posted: 02/21/2021

Amazing, attentive, compassionate staff! So grateful this is our place for any help we need for our sweet hairy baby. :)

posted: 04/03/2024