Southwest Animal Care Complex
4.5 (250) 1111 Country Club Rd, Santa Teresa, NM 88008, USAHours:
Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 5:00 – 5:30 PM
How to Save Money at Southwest Animal Care Complex
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 891 |
| 4.5 | ASPCA | 11,756 |
| 4.9 | Embrace | 17,140 |
| 4.9 | Fetch | 18,308 |
| 4.2 | Figo | 2,602 |
| 4.7 | Hartville | 165 |
| 4.9 | Healthy Paws | 10,008 |
| 4.9 | Lemonade | 805 |
| 4.6 | ManyPets | 2,343 |
| 4.0 | MetLife | 652 |
| 4.8 | Nationwide | 21,407 |
| 4.3 | Pet Assure | 12 |
| 4.5 | PetPartners | 113 |
| 4.3 | Pets Best | 12,229 |
| 4.6 | Pumpkin | 1,473 |
| 4.6 | Spot | 7,024 |
| 4.9 | Trupanion | 73,550 |
| 4.8 | Prudent Pet | 125 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
As zero stars are available I have to choose one star. For over 7 years we have been taking our dog to this location without problems. Unfortunately you only know how good a company is when things go bad. On April 1 we took our dog to board. We always pay extra so she can have time outside the interact with other dogs which she enjoys. Unfortunately for our dog, the facility stopped separating the animals by size (which we did not know) and she got bit by a much larger animal. This was very stressful because we were obviously out of town. When we go to pick her up, they billed us for all of the veterinary care plus the boarding cost instead of charging the medical care to the the other dog family (which would be the right thing to do OR they pay for the care as they were left responsible of her care when it happened). We were just glad our dog was going to be ok. Yesterday 6/9 we get another bill with additional charges! Yes! How is this possible? When we went to pick up our dog, we paid the bill that was presented. How is it that now they are asking for additional money? Beware! I don’t get it! If my dog had been bitten by another owner’s dog on the street walking, I would have that owner pay all my bills as THEY would be responsible for the injury. Everyone beware! needless to say our dog will never go back to this business. This could be a case study of how NOT to treat customers. Keep in mind we had not posted anything right after the incident as we had just decided not to use them anymore. This situation has been so egregious, they left me no choice but to post this!
posted: 06/10/2023
They wouldn't give me an estimate on a standard procedure for my dog. Other Veterinarians and animal clinics in the area happily gave me an estimate before offering me a check-up with the doctor for a more accurate quote. In here, it felt like they wanted me out of there because I didn't have an appointment. Why would I get an appointment with them if they can't deliver something as basic as an estimate? I won't give my money away for free. Suppose animal care clinics and veterinarians won't give you a basic estimate. In that case, I recommend you do not do business with them. They are supposed to be offering competitive prices. I do not know if Southwest Animal Care Complex provides reasonable prices and services. Their facilities are very clean, so there's one star. However, personally, I'd give them zero for the bad customer service.
posted: 03/15/2023
Love the care and attention my puppers get here. My beautiful puppers started coughing. They found the issue early and we are now getting her better. I have used SACC for over 20 years now, even when I left the city, I still brought my animals back to them for treatment as I trust them totally.
posted: 01/02/2023
My doggies love doggie daycare here! They are always excited,, and can't wait to get there! Coco and the rest of the staff are so caring, and very helpful. They always go above and beyond! We are lucky to have such a top notch facility here!
posted: 05/24/2020
Dr. Gutierrez is extremely thorough in her care and provides detailed explanations for what is going on with my dogs. I would never take my dogs anywhere else after experiencing her care.
posted: 05/19/2023