Caprock Veterinary Clinic
4.1 (246) 523 S Avenue C, Portales, NM 88130, USAHours:
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
How to Save Money at Caprock Veterinary Clinic
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 891 |
| 4.5 | ASPCA | 11,756 |
| 4.9 | Embrace | 17,140 |
| 4.9 | Fetch | 18,308 |
| 4.2 | Figo | 2,602 |
| 4.7 | Hartville | 165 |
| 4.9 | Healthy Paws | 10,008 |
| 4.9 | Lemonade | 805 |
| 4.6 | ManyPets | 2,343 |
| 4.0 | MetLife | 652 |
| 4.8 | Nationwide | 21,407 |
| 4.3 | Pet Assure | 12 |
| 4.5 | PetPartners | 113 |
| 4.3 | Pets Best | 12,229 |
| 4.6 | Pumpkin | 1,473 |
| 4.6 | Spot | 7,024 |
| 4.9 | Trupanion | 73,550 |
| 4.8 | Prudent Pet | 125 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
This is a great place! The people are very kind and most helpful. I felt like my baby was(is) in good and trusted hands! We needed several issues addressed and not only were they taken care of but they were done with precision and speed. Fair and reasonable pricing as well! I cannot recommend Caprock enough! Thank you guys for making us all very happy!
posted: 07/31/2023
I never would have thought I'd be giving this review! In all honesty, I cringed at the thought of going to Caprock vet more than my pets! I hated dealing with the receptionist she was rude, incompassionate,and just mean. HOWEVER, they have a new lady there. I wish I could remember her name she's so pleasant and compassionate very lively! I've always loved the techs and the vet but had to go through reception before I could get near any of them, and again, after to pay the bill, it was gut-wrenching! Now, it's ALL been positive. Thank you for helping care of my pets! The Caprock crew is now A plus plus from receptionist to vet! And it's very appreciated!
posted: 08/13/2023
This vet saw my negative FB post before she even examined my pet!!!! As a result, I have been told my pets and I are no longer welcome. It’s really sad that the veterinarian has more time to check her notifications on social media than actually help the 8+ pets needing her help waiting in the lobby. I am so disappointed and definitely *not* upset that I have to drive 40 more minutes to get to a *GOOD* vet. There was NO diagnosis on the exit papers when I paid the bill, no instructions about what they told me was wrong with my dog… I am just so disappointed in this veterinarian. I’m not even sure she “diagnosed” my dog! - the actual visit took less than 10 minutes!!! Also: for my doggo’s annual check-up last year, the vet didn’t lay a single hand on her. I paid for a check up, but there was no checking. This veterinarian didn’t check her teeth. She didn’t check her tummy. She didn’t touch my dog even one time.  I wish Jon Taffer did vet clinics!!!!! Gonna get a 2nd opinion.
posted: 03/10/2023
I have never met the veterinarian. At first it was because of covid. However, I have had a few appointments after that that should have allowed me to meet and speak with the vet. Only people I have ever met and spoken to are the techs and the receptionist.
posted: 07/15/2023
Very compassionate and Professional Care; 10/24/22 Still fantastic and friendly! Kudos to Soweka, the receptionist...there were 2 other pet owners who came in after me and I arrived right at lunch break. She helped me and the others keeping her professional and courtesy attitude. Dr. Bartlett brought the kitten to us back in 2006!
posted: 10/26/2022