Los Lunas Vetco

Keep on trying to get dogs nails cut but they seem to want to earn their pay. Awful service. I called employee told me come around 12:40 then said after 12:45 later than sooner so arrived at 1:13 was told couldn't do it other employee left. It doesn't matter anymore I did it myself and now my dog is very happy. Wanted to do rabid shots I tried to give local business some sales but sometimes it's waste of effort. Seek other business if I need it.

posted: 03/26/2024

Warning! Do not take your dog here if it weighs more than 10lbs. I could already tell this was going to be a horrible experience from the minute the tech walked in for her shift and looked at my Great Dane up and down in disgust. I guess this place doesn’t know what big dogs look like? Was he barking because he was scared? Yes. Does it sound scarier and louder than usual because he’s a 130lb dog? Yes. My dog is in no way aggressive nor has he ever been in any setting. Yes, he was muzzled because he barks very loud and that helps mitigate that. Contrary to popular belief, muzzles are not just for aggressive dogs. You would think that those working in this profession would know that. Once we left the room, he was silent and behaved. While in the exam room, I was met with the excuse of “we’re short staffed” at least twice in the 5 minutes we were there. Didn’t even buckle my seatbelt before I got a call to get him because he was being “very aggressive”. Again, the building was silent as I left so I know he wasn’t displaying any aggression or even barking. It was evident that these two girls didn’t want to deal with my dog. Yes he’s a big dog and sounds scary but he isn’t, he was scared. I decided to go with this place because it was inexpensive. Big mistake. Pay more money and take your pets elsewhere. Not to mention I didn’t receive a confirmation call the day before or any instruction for food or drink for the night before, like I was told I would.

posted: 01/16/2024

Business not open on advertised hours. No sign or notification saying closed. Day after Christmas. Will take our business elsewhere that knows how to properly communicate to their customer base. You can't advertise proper hours how can we trust you with our pet family members. Update: Response: We did call same as complaints before in your reviews messaging and voicemail system is completely irrelevant and not operational. We also went to the store and nothing is posted in the windows.

posted: 12/27/2023

Called multiple times with no idea what there business hours are so unable to get ahold of a human. Voicemail box is full and does not list the shot clinic hours like owner responded to in past reviews. When are your shot clinic hours the week of January 29th?

posted: 01/24/2024

I would not even give them a star period. The information on Google is not correct, they do not have shot clinics on the days they say. I went there, on this past Saturday, when they said they had a clinic from 1:30 pm to 5 pm they were closed. So I called them, there message center was full so if you had an emergency there is NO way to even leave a message, very sad. Then they showed they had shot clinics Monday thru Friday from 1 pm to 4 pm so I called first only on Tuesday's do they have clinics for shots. With that kind of miss advertisement, I know for sure I would never ever take my animals to them.

posted: 12/15/2023