Animal Clinic of Los Alamos, A Thrive Pet Healthcare Partner

Before the visit, I called to ask for the estimates for vaccines, wellness check, and urine and blood tests. The first time I called, I was told that they didn't have the estimate for senior dog wellness check ready for me and I could call back later. I called again and was told there are various tests and they don't know for sure how much the whole thing would cost until the doctor takes a look at my dog. I took my dog in today. I asked for the estimates on paper and informed the tech that I only want to do the two vaccine shots today. I specifically told the tech I prefer to talk to my husband first before doing the wellness check ($79) and the $200something senior dog tests. The vet then came in. She was super friendly and did a good job connecting with my dog. I heard her said, "We are only going to do the two vaccine shots today but before that let me check on you." She quickly checked on my dog(less than 3minutes). I found it a bit odd since we were only getting vaccines today but she patted on my dog and quickly checked on her teeth and listened to heart beats. I thought it was the standard practice. When checking out, I was charged with the wellness check fee and $10 tech support fee along with the two vaccine shots I agreed with. It was a long day and I didmention my concern to the front desk. I was told this is what the vet billed me for today's visit. We have been going to los Alamos animal clinic for 7 years. I think they switched owners during the pandemic and the prices have gone up to the extent that it is quite unreasonable. I still want to thank most of the staff for being courteous but today's incident leaves a very sour taste in my mouth. Just be aware!

posted: 05/15/2023

I have been going here for more than 6 years. The staff is always friendly and helpful. Especially since my dog is terrified to have his paws touched let alone his nails trimmed. Update: The Clinic was sold and the new staff and Vets are not good at all

posted: 03/18/2023

My wife an I can't say enough good things about the animal clinic and its staff. We have been customers for years. Dr. Sarah De Wild, Jessica Lind and the rest of the staff are amazing people and very caring of the animals. THE BEST IN TOWN

posted: 01/31/2023

Dr. Nuria demonstrated a lot of patience with my shepherd mix, who is a difficult visitor to the vet. This experience starkly contrasted our experience going to a different vet prior. She spent a good chunk of time helping to acclimate our dog before attempting to diagnose her issue. Followed up quickly, and provided detailed options for treatment. We appreciated her time and diligence and plan to return for other vet needs.

posted: 08/17/2022

This is the only clinic I've ever been to where the vets purr at my cats to comfort them. I was so impressed I immediately brought the rest of my pets here to make sure they get their annual exams and shots done. The staff are very friendly and patient with reactive animals, and do everything possible to make the experience as comfortable and positive as they can for both the pet and the human. I appreciate that they're a little more on the casual side when they explain things to me, it feels more like a knowledgeable friend telling or teaching me something. The cost here is reasonable for the quality of care, and I love getting my receipts emailed to me when I need to claim something from the pet insurance. Probably my favorite thing about the clinic is that I know during their open hours I can always call for help if I'm ever unsure about something, and I'll get an answer as to what to do. I'm never left hanging.

posted: 08/10/2020