Ambassador Veterinary Hospital

Horrible horrible service!! Had an appointment for two small dogs; I specifically told them it was for the rabies vaccine. My younger sister when in to register while I found parking and these people took advantage of that. Giving the fact that she was only 15 yrs old they started adding up the bill and getting her to say yes to anything they told her to get without first confirming with the adult. I walk in (not even 5 mins later) expecting to see her sitting in the waiting room instead she is in an exam room unsupervised and they were putting vaccines on the dogs we did not request. I don’t know what we make appointment for certain vaccines if they do not keep track of their patients requests. Ended up with a bill of close do $300 when we were just supposed to get rabies vaccine; when I confronted them about the bill and unsupervised charges they denied to let us leave until we paid. Super bad experience overall; they put in lies in your head to get money out of you just because “it’s just good for the dogs” without explaining what each service and vaccine is for. STAY AWAY. Not even the health exam is thorough; very disappointing, you can tell they don’t care about the pets, just about making money.

posted: 08/26/2023

I have been bringing my pets here ever since I got my first pet. My Cat Michi. She is 13 years old now and still looks great. I now also have 2 shih-tzus they are 8 years old and a 5 year old Golden retriever. I have so much trust on Dr. Manoharan when it comes to caring for my pets that even after I moved out of Union City (about 20-30 min away) I still continue to bring them there. I have never had any issues with them. They are very accommodating, caring and straight forward with what my pets need and have kept them healthy all these years. My dogs have been neutered, have had dental cleaning and routine check ups all without a problem. I Highly recommend Ambassador Veterinary Hospital. 🐶🐶🐶🐱

posted: 08/27/2021

There is no much to say about this place because it is just so hard to get to talk to them. They only take easy cases and I know this because they ask you about the age of the cat or dog and what kind of issues they are having. You tell them something a little complicated and they will dismiss you saying that they don't take those cases for now. Look for other options if you want anything else than vaccination or a checkup.

posted: 05/22/2023

My sister and I rushed to the vet for an emergency visit and the Doctor on staff was so thoughtful and caring, I felt at ease as she cared for my furry buddy. I had no idea what to expect but she explained what was going on clearly and she calmed my sister down too which was amazing. THANK YOU SO MUCH!!! Like with all doctors, we hope we never have to come back lol but if we do, it'll definitely be to see you guys!

posted: 06/20/2018

Both receptionist and doctor are rude, not professional, not well organized, and not clear price and documentations for their services. They get annoyed easily if you have a slight doubt on how they do things and want to follow up any questions. Came in for my puppy’s vaccination shots. Called in for a walk-in appointment and the doctor kindly took us! Was truly happy to visit because all of other vets in the area were fully booked. The doctor showed his like for our little fella, and I appreciate that, he’s rude to humans, tho. I don’t feel very comfortable during the treatment for numerous reasons, such as the constant yelling and a loud environment, doctor and receptionist kept being interrupted by other calls and other stuff, the doctor kindly let my puppy run in the corridor but the floor was not clean and my puppy picked up things easily. anyways, an anxious and not very comfortable process in general. After the shots the doctor asked us to come for appointments for following weeks, and I accepted without think further. After I came back, I found their receipt, vaccination documentation, and next steps are far from clear. I called them to check the specific vaccination that my boy got. The receptionist said she’ll check and call me back but didn’t call me back after hours, so I called them again to check and she wasn’t so sure and ask me to bring all the questions to doctor for my next appointment. Fair, not very useful but I don’t blame her as I already knew they are not very organized. So I went online and searched for the difference between these vaccines by myself. Then I called to reschedule our appointment but they don’t seem to have patience to do anything for me. So i finally decided to look for other vets near us, and I’m so glad that I did because after this I felt almost refreshing to know what a professional vs unprofessional service looks like... Then its when the WORST thing happened to me. I called the doctor to cancel my upcoming appointment, and he is, even 10x ruder than he originally was when I was still considered a patient. He yelled at me and said it is not acceptable to cancel the appointment, and said I can’t do that (made an appointment and not be able to make it). He then (offensively) asked me if I can’t make it or did I changed to other vets. I being honest and told him it’s the latter. And then he said (almost yelled, and rudely) ‘GOOD LUCK!’ and hang up on me. I didn’t even get the chance to ask him can I also cancel all other appointments if we still have any, but I guess they already knew now since they were so mad that I switched to other vets. This is a bottom line unprofessional and abusive behavior. I have every right to change to other vets if their service are not good, and I also gave days of notice in advance. I tried my best to respect doctor, but they didn’t seem to respect me mutually. Unfortunately I have to write this review to let you know what to expect.

posted: 03/19/2021