Oradell Animal Hospital

I had a really wonderful experience here, and I’m so grateful for all their help. I see the reviews are mixed and I will say it was expensive: but for fast, emergency care, knowledgeable staff, and quality prescriptions, my guinea pig, Crumb, is back to his perfect, healthy self. I called at 6pm on a Sunday night when his runny nose inconveniently emerged. I had called 7 other places already because I live an hour away in NY. I was so relived when i was referred to them, and they were available throughout the night. Crumb is feeling better, he did great taking his medicine, and my other guinea pig never got sick! 🐹 ♥️

posted: 08/29/2024

Horrible experience, do not bring your pet here please. Last Friday we arrived at the hospital at 9am. Our dog couldn’t walk move her legs at all, within 30mins of being there our dog was shoved in the back possibly in a cage and a bill was shoved in our face. The vet had no conclusion as to what was wrong with the dog , she gave us 3 possibilities. 1 - bone damage - 2 nerve damage 3 - cancerous tumor .. the Vet told us the dog has to stay for 2-3 days and that a specialist would see here that same day and MRI done next morning if needed. The bill as explained by the Vet was for what may or may not be needed and it was for $4,600 to possibly $14,000 with the minimum deposit being $4,600. My mother apply for their credit options and was denied, after hours of being there she was able leave a $2,600 cash deposit. They accepted the deposit, and we were told we can leave. 15 mins later we were called and told to come right back because the vet wanted to talk to us, so we rushed back to the hospital. Now everything changed, the Vet now said the specialist wasn’t available and that we needed to make an appointment for 2-3 weeks to see the specialist. Now the vet also said we couldn’t leave the dog there cause we didn’t meet the full deposit. And that they couldn’t do MRI until the specialist saw the dog. By 4pm in the afternoon we were told to take our hurt dog back home and that they would give her a steroid shot to help her move a bit. Then they couldn’t give us our cash deposit back , said they would send a check next week. At this point I lost my patience and demanded our cash back, they said our deposit was put into a safe and they couldn’t get it back. They scraped up $1,900 in mainly 20s and singles … and I was told they would call next day to refund the rest. It is now Tuesday 4 days later , I have called several times no one wants to talk to me , I left voice mails no one has called back .. they haven’t given us the full refund still. So after 7 hrs of being in that hospital all they really cared for was the money … our dog spent 7hrs in a cage unable to move her chest was red one of her paw was red … my mother had not slept all night… the emotional stress sent her into depression and dehydration from all the crying. Our dog still in pain , still can’t move … please don’t bring your dog here.

posted: 07/09/2024

Oradell Animal Hospital saved our little ferret girl, Freya. this past week. Throughout her 2-night hospital stay, the staff kept us in the loop of all the procedures she was getting, her outcomes, and her current state. Normally, I would be very nervous leaving my pet anywhere, but I know she was getting the most attentive and gentle care with OAH. We are forever grateful to them for their skillful veterinarians , specialists, and techs and their office staff. I wouldn't bring my babies anywhere else! THANK YOU THANK YOU!

posted: 11/23/2024

We just wanted to Thank Oradell Animal Hospital for the exceptional treatment of our Cat Newey. A special thanks to Dr. Soderman for diagnosising our Newey's 2 month long upper respiratory symptoms. Which ended up being Nasal Carcinoma. Its been a long journey, we are thankful for Dr. Soderman for her persistents and honesty with Newey's condition. We want to thank her for referring us to AERA hospital where Newey is getting her radiation treatment to help with her recovery. The process from Valley Cottage Animal Hospital to Oradell Animal Hospital then to AERA Animal Hospital has been truly helpful. We give them all 5 star recommendations. They all exhibited professionalism and compassion for our beautiful cat, our daughter. Thank you so much for all you have done and all that you do not only for Newey but for all animal! Again Thank You!!! -The Lake Family

posted: 06/30/2024

I brought my beloved husky Meeko in early Friday morning for an emergency visit. It was my first experience with the team and the hospital. Despite the heartbreaking outcome for Meeko and my family, who had an extremely hard time coping with the loss of our baby, I was amazed by the professionalism and compassion everyone had. From the front desk to all the support staff and doctors, you made us feel the humanity and genuine care from all of you. I cannot describe in words how much we appreciate you. Thank you, Dr. Lee and everyone, for your support and care. I’m sorry I didn’t catch all of your names.

posted: 06/24/2024