Maywood Veterinary Clinic

Have had good experiences here in the past, however the last time I went I was left very disappointed with their practice, lack of experience with exotic animals and price transparency. I took in my exotic animal (Guinea pig) & felt as I knew more than the doctor in the room. Was up-sold with multiple shots, X-rays and medicine and was never told pricing. An ethical practice should at-least warn the client if the bill is racking up. I left paying almost $700 with no knowledge on what was actually happening to my pet, and no solution. After I got home and saw my receipt, I realized they had performed additional angles of X-rays that I had never approved nor had been asked about. Overall very unsatisfied and frustrated with my experience and will not be bringing my pet back to this vet. I have done similar procedures at other vets and have not paid more than $200-$300 with X-rays, shots, and medicine. I called the front desk for additional questions regarding my visit & was given one word answers. Lastly, it felt like because my pet was a small critter, she was not taken as seriously as if she were a bigger more conventional pet. At the end of the day, it doesn’t matter what kind of animal walks into a vet, they should all be treated equally. They are someone’s most treasured, dearest companions. I do have to say there’s one girl there that always treats my guineapig amazingly & she’s super sweet & helpful every time. I wish I had her name, but she’s the only person there I felt that actually cared about her recovery.

posted: 11/17/2023

The people are nice, but I’ve never been to a vet in my life where they try to “upsell you” so hard! We got a puppy and just in vaccines; they said we have to re-do them all. We are already closed to $700 in vaccines alone. And they wanted to automatically add some vaccines that they were not necessary which made my last conversation very uncomfortable.

posted: 01/09/2024

The Maywood Veterinary Clinic is all it should be! The staff is completely competent and friendly, and the vets and assistants are great, compassionate and not out to squeeze every penny out of you, but make sure you understand what it is your pet needs and what the options are. Thank you!

posted: 12/30/2023

Maywood Clinic is a clean place, great friendly staff with excellent customer service. They're very transparent and honest with the services they offer. I have never waited more than an hour when I bring my dog! The staff and the doctors have always treated my dog with love, compassion and respect! The hours are great and if you can't make it to your appointment, the staff will accomodate you! 10 STARS!!!

posted: 08/26/2023

My friend has worked here as a technician for many years. I got a puppy during Covid and for some reason didn’t ask for recommendations. I went somewhere else and I was not impressed and then I asked Stephanie, (who is a long time vet tech at Maywood Veterinary and a friend of mine since kindergarten), for her advice. She told me all her animals are under the care of Maywood and have been for years. I have only been to the office a few times and I have been impressed by the staff at every visit. I saw Dr Curtis for a second opinion; I believed my dog had been spayed incorrectly elsewhere and was still in heat. After examination and bloodwork, Dr Curtis confirmed that I was correct. I have honestly enjoyed every tech visit I have had with Lacey. The techs I have seen have all been exceptionally professional, caring and extremely efficient! Please let them know they are doing great at helping keep the owners and the pets relaxed and welcomed during the visits!

posted: 03/28/2023