PetPT

I cannot say enough good things about this vet practice. My dog fell down the stairs and hurt herself. I have a hard time finding a vet that I feel like I can trust with my dog. We saw Dr. Howe Smith for physical therapy, and he is one of the best doctors we've ever seen. He was able to pinpoint the problem area and make excellent and affordable recommendations. Not only that, but he was able to put everything he was saying into easy terms for us to understand. He really takes his time with each appointment and never makes you feel rushed. Now, flash forward only a couple of months and my dog is almost fully back to normal. She has grown even more muscle mass in both of her legs than she ever had from the start! Dr. Howe Smith's excellent advice and honesty with us, as well as his patience with our dog every visit has been life changing for our family. Also, just a side note... If you are on the fence about the underwater treadmill therapy, JUST DO IT! It has changed my dog's life for the better. It saved her mobility, and we are even doing it monthly for maintenance forever now because it has helped her so much. They make it as stress-free as possible and it seems very rare that a dog won't do it. It's awesome!

posted: 11/29/2023

Best service here. I trust every Doctor. The techs are so great too! My dog loves Dr. Taylor. Highly recommend this place. Great care here. 🙂🐾

posted: 01/10/2024

I truly wish I could give them a 10/5 star rating. After rescuing my 2 English bulldogs 10 yrs ago I learned my one needed surgery for her leg. When I moved back home to NJ A friend referred me to Pet PT to get a second opinion. BEST DECISION I ever made. After utilizing their water treadmill sessions my little London was zooming around as if she was never injured. She lived a long happy life of 11 1/2 yrs old and I owe SO much of that to the incredible care Pet Pt provided for her. Her partner in crime Pippa is about to be 12 and the continued love and care every single dr and tech provides is nothing short of amazing. We just had pippas 1st annual visit since losing her best friend and the amount of compassion we were greeted with was unmatched. Forever grateful I made the decision to make this location my full time vet. Could not recommend them enough!

posted: 05/13/2023

The Dr has very very limited hours, that I try my best to make work for the sake of his care. I’ve even been rescheduled a time or 2 with short notice. On my last visit, I called and said I would be late due to commute traffic and asked if it’s worth coming, they said yes fine bc doctor was running late too. I get there 4 minutes past the approved eta I gave them, and proceed to call the office 4-5x with no answer since the door was locked. After waiting 6 minutes frantically trying to gain entry when an employee walks past me the first time, the same employee then opens the door with an attitude just to quickly shut it and tell me I’m late, therefore my dog cannot be seen. She tried to rush me off but I questioned her with why they still told me to come, and why they didn’t answer the locked door for 6 whole minutes and if that was included in the time being counted against me, and I was written off again with a bad attitude and little explanation except for my dog can’t be seen. We called afterward for her to tell us she “doesn’t know what happened but not her decision”. This practice gets almost 200$ weekly from me, $800 monthly with treatments I planned on continuing, and they couldn’t give me an explanation why my dog could not receive the 40 minutes of treatment he’s owed even if it was supposed to be a longer appointment ! I feel as though the staff was trying to “teach me a lesson” on being late, as they knew I wouldn’t be seen. It is so hard to transport a dog with seizures and they wouldn’t even give us the 40 minutes left of his appointment reserved for him! I don’t ask for extra time, just the time left he was owed. Very disappointing. Won’t be back and subject my dog to be turned away again, since they changed their mind. This is unfortunate as I felt the Dr did care for my dog, but with this incident it’s hard to believe they have his best interest in mind anymore.

posted: 10/11/2023

i have nothing but amazing things to say about pet PT! especially Dr Taylor and the vet techs. they are always amazing and treat my dog like their own every time he steps foot in there. He recently had surgery and they made me confident i was leaving him in great hands. I will never go anywhere else!!

posted: 09/26/2023