Arbor Veterinary Services, A Thrive Pet Healthcare Partner

I am so thankful for Arbor. We noticed a large infected hot spot on our shepherd yesterday morning and our former vet could not see him for a month. I called Arbor as a new patient and they got him in within the hour! They were so attentive, kind to our pup and thorough in their evaluation. They had all the meds on hand and the visit was seamless and quick. They called this morning for a follow up too. We will only be using Arbor going forward and absolutely recommend them for you veterinary needs.

posted: 05/23/2023

I had to bring bring 16 year old Marlon Brando for his last car ride. I was recommended this office by a friend. I’m hear to tell you that these people were so kind and compassionate and patient with me. They knew it was time and the process was gentle and loving. The whole staff was amazing, his vet was incredible and I couldn’t have asked for a better situation to send off the greatest dog I could have asked for. Thank you truly and sincerely.

posted: 12/14/2022

Arbor vet is neither a positive place to do business with, nor are they professional. We continued working with them because of our dog's health issues last year, and because they were discounting very expensive medication that our dog needed to survive. In late 2017 our dog started having some health issues. During one of our visits, the veterinarian said she was going to clean our dog's wound. She took her to another room, and did 2 expensive tests without our consent. I would assume we would have at least been asked, and didn't find it appropriate for them to take such actions. To top that off, we were told that we would get the results the following day, but never received a call, and had to call them a several times to get the results. After all this, we decided to continue treatment there because the test that they performed did turn out to be necessary in finding her condition. So I changed my review based on that with a more favorable rating. The test showed that she had something called blastomycosis, that needed immediate treatment. We continued with regular visits, and doing everything we could, including bringing up things that we had researched, to verify with the vet. One of the vets there, at best could be described as apathetic. Fortunately, there was another vet there that we liked going to, so we made sure to set up all of our appointments with her. Unfortunately, we continued going there for over the next year because we had little choice due to our dog's condition, and the fact that one vet there at least seemed sympathetic and helpful, and was willing to talk to a leading researcher that we found of our dogs disease. Just to give you an idea of how serious this issue was, the first month that our dog had this disease, she had lameness, large wounds that were oosing blood, pneumonia, could not eat, nor go to the bathroom on her own. Even our vet admitted that we kept her alive. We physically had to help her go to the bathroom, and had to force feed her liquid foods, just to get her to get something down so she could take her medicine and survive. We couldn't afford emergency care, it was bad enough how much it was costing as the initial month. Unfortunately, it cost us close to $10,000 over the next year, not to mention a couple big downfalls, including her losing her left eye. Despite spending around $10,000 in 2018 they constantly acted like we were imposing on them if we needed a follow-up visit to check our dog's condition. On a few occasions we actually had to argue with them about whether or not it would be considered a follow-up visit, which costs less. They regularly tried charging us the full amount until the vet pointed out that it was for the same condition and was a recheck visit. They wanted to squeeze every dime out of us, despite the fact that they were already making an average of $500-$1,000 per month from us. Fortunately for us, one of the veterinarian's there seemed to spend more time researching than others, and was very helpful, and uncharacteristically caring with our dog's needs, compared to the rest of the staff. Early in 2019, we were told she was no longer there, and wouldn't be coming back. Though, when we went to visit this week, they let us know she would be there on a limited schedule one day per week. She has since moved to working at another practice, and we are going to go there next time our dog needs care. Fortunately, she's okay, but the only thing the Arbor Vet did was provide the medicine we needed. In fact, we even mailed the test ourselves to a lab. We don't recommend this place, and I suggest you take your dog elsewhere if you care about your pet, or you care about the ability to consent to testing. Fortunately, our dog is healthy, and still with us. She went through a terrible year in 2018, and 2019 has been so much better. Ultimately, we are grateful she is alive, we are grateful for the one vet that was there, and wish this experience could have been different.

posted: 07/11/2019

I called Arbor to schedule an appointment as a new client and they got me in the next day, their care team was extremely considerate and cared about my cat. They took the time to really explain to me my pets health, and answered every question I had. They have amazing staff, and great service

posted: 02/20/2023

Very well run facility by people who truly care about the animals they see have been to several of these places over the years and this is the best I have found even my dog is very comfortable here. Also very well educated and up to date veterinarians very pleased 5star all the way!!!!!

posted: 08/30/2022