Cheshire Animal Hospital

We lost 2 dogs in one week. Cheshire Animal was so sympathetic and professional. They guided us on the steps we needed to take during this heartbreaking time. Over the 3 years of being patients, they have given us excellent service. I highly recommend this Animal Hospital. Hopefully, in the future, we can return with another dog.

posted: 07/02/2023

Brought our girl in to Cheshire animal Hospital on Friday and again today . Daphne had such wonderful care. Dr. Gross was so great with our girl. I know they did everything they could for her today. We have her back home tonight and we are waiting for a biopsy to come back tomorrow. Whatever the results We will know that she was with very caring people and she has had the best care. Thank you all so very much, John and Diana Wichland

posted: 02/20/2023

I am very pleased with how the vets showed real compassion towards one of my dogs that can be very difficult to take care of. I feel that compassion is not just a word to gain business here but something that is actually shared.

posted: 08/11/2023

***UPDATE March 27, 2023*** Sandy in office refused me service today when I arrived to pick up heartguard and flea/tick medication today because Barb (Barbara) put a note in my file that I had written a negative review at my last annual exam and to refuse me service until such time that I had "discussed with them". I did explain at length that Devon was terrible at my last three appointments, over last 2+ years. In other words, change my review or no service. Though the response from the owner indicates Barb reached out to me, no she did not. I thought Barb was the nice one, guess not. At least I didn't have an emergency! This is highly unethical and unprofessional. Original Review January 2023: Devon is a nightmare and truly does not care about more than your money. At my dog's annual exam, she came into exam room when vet had taken my dog into another room for shots and blood work, Devon stormed into the room I was in and snapped the amount I owed. Completely taken off guard I asked where my dog was and why wasn't I able to pay at the front counter at the end of my appointment like every other annual exam. She gave no answer simply repeated the amount I owed. No receipt, no asking if I needed flea/tick, etc. I thought something happened to my dog she was so cold and terrible. Barb is nice and Dr Pearson is great, but Devon and the few other rude people drown out the good. Not worth it especially with Dr P retiring near future. No Dr P is hardly ever there.

posted: 04/11/2023

As a former Vet tech, I was very impressed with their services, but there have been some changes and it seems you have to advocate what is best for your pet over the simplest things and even then its gonna take a few phone calls. Declined to give my cat a feline leukoma vaccine because he didnt have the snap test done there, it was done at another clinic, so they wanted another $50 for a test that had already been done, and if I didn't do it, they refused to give my cat his vaccine. Although they had given him his vaccine with the same information the year prior. Also prepaid $300 to get my dog allergy medicine, called a month afterward to see if they had received it yet, nope, it was "lost in shipment" 3 weeks previously and no one checked on my $300 medicine, I was not given a tracking number I was relying on them to do some sort of follow up to ensure the time sensitive medication got to me. I have since found another clinic to take my animals to.

posted: 03/07/2023