Bedford Pet Urgent Care

Was seen last night with my dog Penny for an issue that I didn’t think could wait until the next morning. The entire staff was so kind and efficient. The vet we saw was absolutely wonderful. She explained everything thoroughly and thoughtfully. It’s always scary when you have to take your pet for an issue, but this office made me feel so at ease. We were in and out within an hour. That was with treatment and medications to go home with. Highly recommend for pet owners that can’t be seen by their regular vet or have after hour needs! Thanks again!

posted: 12/02/2023

My dog had an ear infection and I couldn’t get him in with his regular vet during the week, so we had to go in on a Saturday evening. The veterinarian was wonderful, however the older receptionist with the glasses was very rude upon my boyfriend and I entering with our dog. She ignored our presence for about 5 minutes and then proceeded to ask if we had an appointment despite us calling ahead and being told to come in as a walk in. She made it seem as if we were unwelcome and told us we were going to wait a very long time in a condescending tone. There was only one other person in the waiting room. Her tone was so impolite that the vet tech behind her even made a sympathetic face. Unfortunately I will avoid returning unless absolutely necessary because of the poor customer service at the front desk.

posted: 04/27/2024

Very disappointed and shocked with our experience at Bedford Urgent care. Our puppy was having a severe reaction to something with face swelling up and us terrified her breathing was getting affected. We tried calling them while we were enroute there at 7: 35 - no answer. They close at 8:00. We flew through the doors at 7:50 with our puppy and we're greeted by cold stares. We asked for help and got " Do you know where the pet urgent care is on Brown Ave. In Manchester?" My husband said "you are open for 10 more minutes". Then she just said "Sorry". Unbelievable!!!! No one was even in the waiting room! Our puppy could have stopped breathing any second! I would never recommend this place to anyone! Luckily we made it to the ER on Brown Ave and we were greeted warmly and they took our pup immediately. She'll be ok!

posted: 04/28/2024

Highly recommend! The team we had for our Pit Bull Rey today was amazing. Truly this was the best vet experience Rey has ever had.

posted: 05/05/2024

I would absolutely recommend this urgent care for cases where your primary is closed but you don’t need to go to the emergency vet! The whole team was so kind and patient and I was able to call in and get an appointment time no problem. They were thorough with their examination and gave me multiple care options based on their findings. I felt listened to and even though my dog isn’t a fan of strangers, they still did all they could to make him comfortable. I will absolutely be coming here again in future cases where my dog may need it!

posted: 01/13/2023