Western Hills Pet Hospital

We took our dog Sookie to this vet for years. It was close, and they seemed nice. Sookie was 14 years old and woke up Saturday morning (08/26/23) with tremors & not being able to get up the stairs. I called when they opened and asked if they could see her since there was something obviously wrong. Even though she had been a patient for years, they told me no. Monday at 4 pm was the earliest they could get her in for an appointment. I started to call every vet in town and got an appointment at the Urgent Care Vet at 3 pm. By noon, I was rushing her to urgent care because she was obviously in pain, and the tremors got worse. Sookie, our beautiful dog and beloved family member, died in my arms in extreme pain, on the way to the hospital. They probably couldn't have saved Sookie, but they could have helped her go in peace instead of pain and fear. I blame them for her pain. Go somewhere else beside this terrible vet

posted: 08/29/2023

Best, most caring and helpful vets in town. Wonderful staff. And well priced to boot! They also offer great wellness plans for both dogs and cats of all ages. They are great about getting your pet seen in between other appointments if you can drop them off. Highly recommend!

posted: 04/16/2023

I have been talking my one year old Border Collie here for a few months and was in communication with them about setting up a planned time to bring in my aggressive black lab. He was a rescue previously abused and is absolutely scared of men. Well today he has an infection and needed to be seen asap. This has been something I have been so scared of as my boyfriend (who is much calmer) could not be there. I was very stressed and just didn't want to see my boy hurting and scared. They had all women vets and assistants who took such amazing care of him. I am a very nervous dog momma and they worked with us the whole way. Taking breaks when he needed them, give him love and treats. Absolutely knew how to properly handle a more aggressive dog. I cannot thank those ladies enough. Absolutely amazing. I genuinely hope you guys know how much it was of a relief to get Tank in and cared for the way you guys handled him. I added a picture of his new toy he got for being a good boy.

posted: 10/14/2021

I called and they didn’t have an opening at first, however they called back shortly after stating someone had canceled. I’m so grateful for them. They were super affordable and caring. They worked with me on what I could do financially at the moment. I would absolutely recommend them to anyone!

posted: 04/15/2023

With the passing of my father, I was left with the responsibility of caring for his four legged barking children. The staff was most understanding informative and helpful. Thank you!!

posted: 08/05/2023