Vetco Total Care

I absolutely adore the entire staff from Dr. Petersen (I probably spelled this incorrectly :( ) to the vet techs! Every time I bring in a fur child they’re so careful to explain every step from the exam, costs, and potential wait times. The doctor is so thorough to ensure anything that may become an issue in the future is addressed as well as any current problems, I really appreciate the amount of time she spends with our babies to protect them. The ONLY reason for the 4/5 is cost :/ wish it was a little lower. However staffing such amazing humans will retain our business and I’m sure Petco is counting on that to not have to adjust pricing lol.

posted: 06/27/2023

Met by calm, knowledgeable staff that helped us relax during our dogs vaccines. Vet was really good with us and our pups!

posted: 07/10/2023

The staff was great to work with and made me feel comfortable when my cat really struggled. They took care of her and provided me with proper medication to help reduce her anxiety!

posted: 04/04/2023

Mikayla was so pleasant as well as the vet, I don’t recall the ladies name that rang me up, but she was very friendly as well. Overall great experience and will return!

posted: 06/11/2023

A complete scam. Went in to give my cat a checkup, and they proceeded to scare me into trying to pay over $500 for a bunch of tests they said he needed done for a potential tumor or serious heart issue. I was sitting there crying as they told me he could just “fall over and die” from simply being played with. I told them I only had $100 I could spend that day as I had only planned for checkup costs. After I told them this they magically dropped the bill to the max $100 that I had. They took my cat away into the back for a shot and one test and took me up front to checkout. At checkout they told me my card was declined, but they had taken the payment out of my account. They proceeded to get their “manager” who was talking to me while eating her sandwich and told me I needed to call my bank. I asked her why I needed to call my bank when the transaction was posted on my end, it was their system that had an issue, so I was confused. To which she responded with an attitude “Well I’m not going to call them for you” At that point I had to walk outside to collect myself, before returning inside to demand my cat back and leave. I will NEVER return and I would advise anyone who cares about the well being of their fur friend and their wallets to find a place more personable and focused on the animal’s care, rather than collecting a check.

posted: 03/01/2023