Twin Creek Animal Hospital

Dr. Olson is the absolute best. It’s taken me too long to write this review, as we’ve since moved out of state, but the 5 years we lived there, Dr. Olson took the best care of our beloved pup, Romeo. She was the only vet he’d ever seen since he was born, and we were there often for every issue under the sun. Whether she read notes or not, we were always thankful that she remembered all of our dog’s issues, our names, our life circumstances (military husband, 2 small children) and therefore could make comprehensive plans to ensure we gave him the best life. She was always so patient and thorough in her explanations, answering our hundreds of questions along the way. She never pushed any medications or treatments, but was sure to let us know pros and cons and assist us in making the best decisions for our dog and situation. She was willing to have weekly or even daily conversations with us to monitor particular situations and formulate plans based on circumstances. The staff was excellent and supportive as well. They’d answer all of our questions and take our many phone calls with ease and efficiency. They accommodated us quickly with last minute appointments and always called to check in after procedures. I cried (a lot) when we had to move and leave the care of Dr. Olson. We trusted her and thought very highly of her skill, compassion, and genuine concern for her patients. Final note—they were so gracious in sending over many many pages of medical records once we found a new vet in our new city. We recommended them to many friends during our time in Nebraska. We will miss you Twin Creek & Dr. Olson!

posted: 07/21/2023

I genuinely cannot say enough good things about Twin Creek-- Dr. Neubert + all the vet techs are absolutely wonderful. They've always fit us in same day if needed and worked amazing with my pup every time. Reasonably priced with the greatest care. Wouldn't recommend anything else over Twin Creek!

posted: 08/01/2023

Staff is always so nice and knowledgeable. They listen to my concerns. They are always great and have timely appointments. Even in an emergency case. Thank you guys for all the wonderful care and services.

posted: 07/15/2023

Unfortunately having to switch vets after about 8 years. Vets are great but can't be waiting 10 days to 2 weeks for non-routine appointments. Easily understandable for shots, checkups etc. But not for issues that aren't yet emergency. But could become one well before they can see the animal. It's unfortunate as loved the vets and probably a good problem for them to have in a business perspective but not optimal as a customer.

posted: 06/16/2023

I brought my dog here as a referral to have a dental procedure done today, and I cannot say enough good things about this practice!!! From the minute I walked in to the minute I left I felt like my dog was extremely well taken care of. Dr Rachwitz kept me informed when the cost was going to be more than expected, and even took the time to show me why. Seriously, this place is top notch. Thank you for taking care of my Rottweiler (he'll thank you when the drugs wear off 🤣)

posted: 04/25/2023