West Fargo Animal Hospital

I’ve been taking my lab/spaniel mix to West Fargo Animal Hospital since her first puppy visits. She’s now 6 and every time I’ve been to the vet with her she has been taken care of so well. They are so loving and sweet to her and she is a timid dog sometimes but always excited to be at the vet. They are honest and sincere with their care, but never too pushy unlike some vets who seem to only care about money. They give tips and tricks and answer any questions I have. They take their time and are efficient and helpful. I’m moving away but will always recommend WFAH to my Fargo friends and family. Thank you for your care for E!! She is a healthy, happy pup and thank you for keeping her so!

posted: 07/09/2023

WFAH is great, friendly, communicative and helpful. We just took Loki, Avi and Sol in for their vaccinations all at the same time and they were great about handling all three cats at once. I love this place and would definitely recommend them.

posted: 06/04/2023

Thank you for the great experience. We we’re very pleased how comfortable you kept Dash. He doesn’t like going to the vet. Appreciate all you do!

posted: 08/14/2023

I called to make an appointment and inquire about a test for my dog. I was told to bring the stool sample in at any time and it was not needed the time of appointment. I bring the sample in a day before my appointment, only to find out the test is indeed bloodwork. Heather the practice manager, was the one who assisted me and she was absolutely horrible. She had the worst the attitude and lacks customer service, communication, and hospitality. Her attitude and persona were discriminative, she did not treat anyone else in there like that except me. I am highly disappointed and left in tears. I did not raise my voice, I did not use profanity, I didn’t cause a scene, I didn’t even have an attitude. I simply came in to have a service completed, the way I was told to do it when I called. She did not suggest any solutions to move forward. She cut me off several times, and had no problem canceling my appointment. She refused to give me supervisor information. She told me I needed to wait for her to assist another customer before I could get my pet records. If they treat the owners like this I can only imagine how my dogs are treated. I will NEVER return. Update: Thank you for you condescending and manipulative reply, I expected nothing less. It’s easy to write some fabricated response, when if that were the case there would be no problem and I wouldn’t have needed to find a new vet. I wish I was given some option to solve the problem and get my dog proper treatment.

posted: 08/02/2023

Every staff member was kind to us. The front desk receptionists have good knowledge of keeping pets calm while waiting for the appointment. Each tech that handled our pets were invested in each cat as an individual. They were attentive and compassionate to everything we had to say. Our veterinarian is highly knowledgeable and completely aware of the situation. We take cats off the street and our team was prepared for the visit. Dr Alex got us gabapentin to help our most feral cat be handled and cared for. Every question I had was answers or researched and answered later. I am fully confident West Fargo Animal Hospital will be our pets clinic for the rest of their lives. Thank you for treating us like family.

posted: 04/23/2023