Atlantic Animal Hospital and Pet Care Resort

Horrible experience. Do your research and go elsewhere. Treated like dirt after spending over $1600.00. No refund given after changing the price of services after dropping dog off for surgery and overcharging after the tumor removal, dental cleaning and sealant. Zero compassion. Poor customer service and will never return calls they only respond via email. They just want the money and did nothing to help me after complaining for a week about my bill and how I was overcharged and treated like dirt. Facility increase in fees after being quoted a month ago for surgery and they inform me at 8am the day I showed up to drop my dog off for surgery. Nightmare is how I would describe my entire experience. Check your bill!!!!

posted: 11/17/2023

My mother has been taking her pup Jett to Atlantic Animal hospital for a few years and when I came to dog sit for her on Monday, my pup Lola got very sick. The staff was so efficient and was able to see Lola right away. Everyone there was very kind and made sure to give my pup Lola the best care. Would definitley come back if I lived locally, but glad that my mom takes her pup there!!

posted: 06/06/2019

Wonderful staff; very informative, patient and understanding. They are exactly what my animals need. So glad that my friends/colleagues recommended them.

posted: 09/27/2023

Terrible experience, I will never take my pets there again. I have been going there for almost 10 years and had an appointment for both of my dogs to get updated on shots and groomed. I had an emergency work item pop up the morning of the appointment so I called to reschedule. They told me I would be charged a no-show fee for both pets and had zero compassion for my situation. I rearranged my schedule and took my dogs in to avoid the $130 charge. I was treated very rudely and made to wait an in ordinate amount of time when there was no one else in the lobby. Once I went back, they told me I would have to wait for two hours. I was unable to do that and asked if I could come back and pick up the dogs. To do that they were going to require over $1000 worth of shots. I took my dogs and have since been to another vet with much better customer service and appreciation for loyalty. They seem to have changed their mindset from taking care of animals to a production line profit center. Very sad, I would stay away from this vet.

posted: 09/15/2022

Very sad, been with them for a while. I will now going to be transferring all my animals to another hospital... Rip off hospital... they want teath cleaning done on a puppy which is over $500... shots cost double compare to other hospitals here in town.... they keep pushing you to do all this procedures and even trying to sell you insurance.... unbelievable. Oh and don't forget to cancel your appointment 24 hours prior because they're going to charge you $55 fee for no show. Thats twice more at any hospital as a Human.... but we're talking about animal here..

posted: 12/29/2022