Animal Emergency & Trauma Hospital

This facility was incredibly communicative while my beloved 1 yr clementine was in ER care. They were so kind during the initial intake and the care they have her was amazing. They helped her out of her crisis and sent her home safely

posted: 11/13/2023

Monday night my dog collapsed…I called them Monday night explaining the symptoms of my sweet dog Stoic. Told me to call when on the way and they’ll immediately get us in. They rushed him back and sadly gave me a grave diagnosis and we had to send our sweet boy off the rainbow bridge. But from the front desk. To the vet techs. And Dr basil they were so amazing and helped us during one of the worst days of my life. So compassionate and caring. Even had a social worker reach out to me. And the cremation service they use are so amazing as well. Sad with outcome of my night but very pleased with this hospital. Thank you all!

posted: 08/03/2023

After calling numerous vets, this office was willing to help us with our bearded dragon. Unfortunately, we had to put her to sleep and after picking her up I seen that they went above and beyond my expectations. They were very compassionate and caring. This has been a traumatic experience for our family, they took great care of our baby and us.

posted: 05/31/2023

Let me start by saying that the people at this vet clinic were so sweet and great with customer service! But the issue with all of this is that none of them I feel like knew what they were doing and know how to do their job. I took my 8 week old puppy to the clinic because she had swallowed mulch. At the time we didn’t know what was making her throw up and not eat anything but all we knew was that we needed help. Our local vet at Oak Island Nc said it was a foreign object stuck inside of her but to make sure by going to the Wilmington vet if she didn’t get better. So we did exactly that. The vet really didn’t act in urgency at all. They made us wait for long periods of times. My local vet ended up sending the. X-rays of what the foreign object looked like in the puppy but they didn’t really pay any mind to it even though they saw the foreign object. They gave my puppy fluids and then recommended getting my dog another scan. But the person was on vacation so we had to wait two days which was very inconvenient for not only me but for others. They then told us they would call us whenever she got back but they never did and we had to call them. They didn’t recommend anything to us other than rice and chicken and fluids and medicine. Again sweet people but people who don’t know what they are doing to save an animals life. And when I look through a lot of the reviews I see more cases of dogs swallowing and getting sick or hit by a car and y’all reacting in the exact same way. No urgency, just fluids and medicine. I think that every vet messes up sometimes and animals do die but at least recommend us to another clinic if you can’t find anything or help. They didn’t do that though. They seemed to just give us a ton of stuff that wasn’t needed for money. I ended up wasting a lot of money and sleep over people who couldn’t save my dog. I ended up going to NC state animal hospital which saved her. I recommend them to everyone. Save your money and wait till the morning to get your dog to a vet that knows how to help! Again sweet people just don’t know what they are doing :).

posted: 08/03/2023

My German Shepherd was bit by a copperhead twice. We immediately headed to the hospital and they administered everything she needed including stocked antivenin. In only one day her swelling lessened, she had her energy back and was eating well. Thank you for saving her! Incredible caring staff, knowledgeable doctors, and communication was great.

posted: 08/17/2023