Waxhaw Animal Hospital

Excellent!!! We're so happy to find an animal hospital that knows how to care for rabbits. Gabe and I thank all of you ...... Click and Scooter are thankful too ♥️ Thank you Bunny Blessings for recommending Waxhaw Animal Hospital... it's only a 2 hour drive from Boiling Springs 😊

posted: 10/06/2023

We moved to Lancaster, SC 2 years ago with our 3 dogs and started looking for a vet. We chose Waxhaw Animal Hospital and are so grateful we did! They have taken excellent care of our dogs. Unfortunately, one of our dogs had been diagnosed with a pinched nerve and after a week was in so much pain that we had to take him back in. The staff were so compassionate and supported our decision to allow our sweet boy to cross the rainbow bridge. Highly recommend this place!!

posted: 07/13/2023

Phenomenal doesn’t begin to describe Waxhaw Animal Hospital’s Vets & staff. We frantically called about our critically ill, 5 year old dog, and they made time to see her the same day (prior to this, our dogs were not patients). We received top notch care, she was admitted that day, and wound up requiring surgery the following day. We were updated constantly, all of our (hundreds of) questions were answered at all hours of the day. Dr. Borrell and Staff called us often to provide updates, and loved on our sweet baby girl during her time with them. The surgery was one that required great skill and knowledge, as her condition was extremely rare. We were unsure of whether our girl would make it through, and they handled our fears with nothing but compassion. Thankfully we were able to bring our girl home after a few days, allowing her to complete her recovery at home, as she was experiencing severe anxiety, being in an unfamiliar place. It was a long month, but she’s finally healed and back to her normal self. We can not be more appreciative of the care provided to our sweet girl, and the compassion shown to our family.

posted: 08/09/2022

So compassionate during my darkest hour. Gave him pizza ❤️. Most peaceful euthanasia I've ever seen.

posted: 06/05/2023

Had been with them for 13 years for my 2 dachshunds. There were times during those years when I felt like they weren't invested in helping us try to resolve some issues. I then took those issues into my own hands though and, since they weren't about pain or something terminal, I ignored their seeming disinterest. I never felt like they were very into being proactive about my dogs' health; like they were really just there for problems you showed up with and that's it. They were very economical with the time they spent in the exam room with you and your pet too. I'd always, *always* forget 1 or 2 pertinent things I'd wanted to ask about because it was quite rushed. However, the reason I now refuse to return with my surviving dachshund, or any future animals, is because of how my dachshund, Piper, was treated at her final vet visit. She had lost weight, was lethargic and urinating often. They diagnosed her with chronic kidney failure (she was 16, almost 17, and it was from advanced age). Chronic kidney failure is terminal. However, there are treatments to ease symptoms and you can absolutely make a patient more comfortable. The typical thing you do for a dog with kidney failure (I later learned) is flush their kidneys with IV fluids. This restores some function to the kidneys, alleviates symptoms and rehydrates the dog. There may also be a need for other meds to control levels of things like phosphorus in the blood. Further, such a patient needs close monitoring for what is in their blood and how well their kidneys are continuing to work. With this, a dog can quite often live fairly comfortably for an extended period before it becomes something uncontrollable. They did not offer any of this. Just offered us prescription dog food for dogs with kidney problems... No symptom management medication—nothing. Didn't even set up a follow-up appt. My assumption was that they were telling me that there were no ethical treatments and she was dying. This was in March 2020, when the pandemic began. I wanted her to be at home, so I had to track down a vet that would do euthanasia at home (I 1000% wasn't going to take her to this vet office...) and this all took a while because of the sudden pandemic confusion. Piper stopped eating and drinking the day before this vet's arrival and wouldn't even pay any attention to you when you interacted with her... I felt like I had failed to care for her properly and I still have a lot of guilt about it. She was on NO symptom relieving medication during this time and was never given the opportunity to feel ANY relief until perhaps *right* before her death when she was injected with a painkiller first... I have always seen glowing reviews for them, but also the reviews like mine here and there on social media. It may be the size of the practice being so large and having so many patients. Also the fact that you don't see the same vet each time, so it's difficult to have the typical sort of vet–pet–owner relationship there where your vet gets to know and be somewhat invested in your pet and their issues.

posted: 10/12/2023