Passionate Paws Animal Hospital

I love the private waiting space and everyone is so welcoming! My dog is a little nervous around people but she walks up to the staff right away. They make her so comfortable and give such great care.

posted: 11/07/2023

We could not have asked for a better experience when Dixie had an emergency even before her initial appt. PP got us in immediately and resolved with great reception, comfort and care. She was treated as VIP as well as her panicked mother.

posted: 11/17/2023

Usually my rating would be higher, but in this particular situation I was disappointed. Although this is probably the case in most vet businesses, I was disappointed that when my schnauzer was vomiting blood and I called during the day, they didn’t try to fit us in. We had to take her to an emergency clinic (Skyline in Matthew’s and they were wonderful. ) where we waited hours and saw vets that were strangers to our dog. I understand that appointments were full, but in an emergency it would have been helpful for our own vet to see our dog. Our vet in Maryland who has since passed away would do that and more. I like Dr. Bonilla a lot but as I said, was disappointed that between their two locations they didn’t try to see us. In fairness, their medical staff did consult with us and referred us to Skyline.

posted: 09/20/2023

Dr. Bonilla, is wonderful. If you want a vet that actually cares about you and your pet, this is your lady!! She stayed with my Hopper and I until he had passed, other vets gave the shot and then left the room. She made the transition much easier because we weren't left wondering is he gone? Others have left me wondering for 5 or 10 minutes. Dr. Bonilla is caring and sweet, just a beautiful person inside and out!!

posted: 09/14/2023

We were with the same vet practice for 40 years but we moved to Waxhaw and needed a closer vet. Passionate Paws was recommended to us by a cousin and a neighbor. We have been very happy! My Chi is 16 years so we have needed an “urgent” same day appt several times and they always worked us in. Also, I love that all the vets at PP allow you the time you need in a visit and do not rush out the door like is often the case (at least with human drs!). We usually see Dr. Izzy and love her, but we have also seen 3 other vets there who were all excellent as well. We are very happy with PP and highly recommend them.

posted: 10/19/2023