New Light Animal Hospital

Dr. Brooke, Dr. Matt, and the New Light team always deliver exceptional customer service and dedicated work to every client and patient! We had to make the difficult decision of putting our heart dog down 2 months ago. Dr. Brooke, Mia, Sarah, and Quinn made my experience less painful. They had plenty of tissues in the room, and didn’t rush us to check out when we needed just a little extra time even though they were closing for the night. They have also helped with the many other pets that we have. I would recommend both doctors if your pet needs to be seen. You can’t go wrong.

posted: 08/09/2023

My daughter brought her dog (brownie) here for a very loose tooth. Brownie’s condition was explained to Dr.Brook and we didn’t want to put him dog under anesthesia and even though brownie was being the biggest pain in the neck, Dr.Brook was very patient and kept her professionalism and sweetness together all at the same time. She ended up giving brownie a sedative to calm him down to gently pull out that tooth and once he was calm enough Dr.Brook managed to pull out his tooth with her fingers. We were so impressed with Dr.Brook, she was so Persistent and didn’t want to give up on brownie even though our appointment went well beyond 30 minutes. Her vet tech was just as impressive. This wasn’t our first experience with new light animal hospital , we had a very good experience with Dr. Matt as well. This practice has it together, they have hired very knowledgeable and compassionate staff and we will definitely continue to bring our pets here. Special thanks to Dr. Brook for keeping brownie’s best interest at Heart.

posted: 12/14/2022

Last week, I rushed my dog to New Light Animal Hospital. We were walking with several dogs when suddenly my lab hitched up his rear leg and started to stumble and nearly collapse on his front legs. We got him in a car and I ran in asking for help. Dr M was still in and he checked my dog. He had recovered from the occurrence by the time we arrived. I do not usually panic having been a nurse for years, but I had never seen anything like this. He came home and was ravenous for water, so we limited his quantity to small amounts. He has been fine since and went for a swim today. I want to thank Dr M for seeing my dog even though the office was ready to close.

posted: 10/15/2023

The techs and doctors are really wonderful. Caring, considerate, and so loving to our pups. Prices are consistent with others vets. The reason I'm rating 4/5 is the front desk. One front desk person consistently has delivered poor customer service.

posted: 07/27/2023

This was our first time to New Light. We have definitely found our new Vet Home for our fur babes. My dog Harriet is an extremely anxious little terrier mix. She does have to have a anti anxiety med before vet appts. But the beautiful, kind way that the vet tech approached Harriet really helped to build Harriet's trust right from the start. The tech just seemed to know that sudden movements would be a problem for Harriet so she was very careful to move in a way that was thoughtful of my pup first. I was really impressed. Then when the Dr. came in he really seemed interested in getting to the heart of Harriet's problem and finding a true solution. They honestly seem to put my dog's best interest first, I really believe that. I've been to other vets where I felt like they were trying to get as much money out of me, helping my dog was just an inconvenience. But not at New Light. I'm so thankful that we found them.

posted: 07/18/2023