Small Animal Emergency Services

Let me start off by saying that as far as the well-being of my dog, I cannot speak to yet since I literally just left a few hours ago, but I am in high hopes he will be fine. The picture below was taken before the surgery. Now the staff was very friendly and compassionate. Dr. Turner was knowledgeable and thorough in her explanations. I want to give a big shout out to Ryan who handled my dog mostly and he was very nice and super friendly . He treated my dog like it was his own .The waiting time is like any ER not favorable but that’s just the nature of it I suppose.

posted: 07/16/2023

Really wonderful caring vet. I brought my Kira, a little yorkie there and she was really bad off, I thought she was going to die. They immediately took her from me and told me to go home get some rest and come back in the morning. When I returned my dog was like a brand new dog. She was playing and happy. The only reason I give them a 4 and not a 5, is the bill was 1100. But it was soooo worth it to have my Kira 100% cured.

posted: 09/18/2023

Our dog had been in a gruesome dog fight. He was in very bad shape. The vet tech was quick to take him right back. We decided to speak to the vet prior to treatment and issue a DNR because of the condition. The vet did an examination of him without meds or x-rays (per our request) We had to say good-bye to our sweet Bubba. I would highly recommend this place. The level of care and compassion is beyond what I expected. Cheaper than the ER vets in Greensboro and a lot more friendly and compassionate. They wrapped our sweet Bubba in a really nice Bag so we could take him home to bury him. Our hearts are so broken and this place really was there for us. We drove from Asheboro area

posted: 11/08/2023

I NEVER write reviews but this place deserves another bad review. Bringing my dog here was a complete waste of time. We ended up leaving after finding out my dog hasn't even been looked at after being there for almost 3 hours. I asked for an update but all I got was "I don't know, we are very busy". Everyone else who asked for an update got the same response. She actually seemed annoyed that people wanted an update on their sick pets. I understand other pets might be a higher priority, but 2.5 hours with no update is unacceptable. Comminucation goes a long way in situations like this. We had no idea what was wrong with our elderly old dog and were very worried. The fact that he wasn't even looked at and was just sitting there in the back by himself makes my blood boil. The woman at the front desk seemed more concerned about her Grub Hub delivery more than anything. No compassion at all from her. They are clearly understaffed and unconcerned. Just reading the responses from the "owner" on other bad reviews confirms this place is very unprofessional. I've never seen an owner respond to a bad review with an attitude. It's amazing this place is still in business. Do yourself a favor and take your pet literally anywhere else.

posted: 10/09/2023

My poor baby was hit by a car. I rushed him over here to the small animal emergency clinic. The vet was nice enough but I feel like they basically stole $1,000 from me. That's how much it was for x-rays and overnight care. My poor baby died in the middle of the night. I think he had a broken pelvis and they should have told me that the best option would be to put him down, not take $1,000 from me and then still need an extra $89 for his cremation. I would be wary of this place. I will never take another dog there ever again.

posted: 10/12/2023