5-Points Animal Hospital

We brought our new puppy to 5 Points Animal Hospital for her vaccines and a wellness checkup. We were greeted warmly by the front desk staff. Our vet nurse, Rhiannon was awesome! She was very helpful and informative and was so good with our puppy. Dr Kevin did the wellness exam and administered the shots. He is very personable and takes as much time as you need answering questions, etc. The next day, they even called to check on our puppy. Overall, we are very impressed with this vet practice.

posted: 10/21/2023

We first started going to 5-Points about 2 years ago when we moved to the area, and we are thankful to have found them!! The entire facility is very clean and inviting. We can't say enough good things about the whole staff! They have been able to accommodate last minute appointments for us in the handful of instances that we really needed. Dr. Kevin and his team were the ones that first diagnosed one of our pups with cancer and saw our family through the entire process. The empathy that they had during King's final moments gave us reassurance in not only our tough decision, but also that we had chosen the right practice to walk through that journey with us. They have helped us with routine appointments as well as specific needs such as skin/allergy issues with one of our dogs, Duke. We were so excited to get our new rescue pup, Lloyd, established at the clinic as well. Cost of care is a big thing to most pet parents, but for the first time, we've found a clinic that is upfront with us about costs and spells everything out for us to agree to before moving forward. There have never been any hidden costs. Dr. Kevin has also offered us his professional expertise in some situations where we had a choice to make and we didn't want to go with a cheaper treatment if it meant that it wasn't the best option. Knowing that we can trust his judgment and that the heart of the company revolves around doing what is best for the pet, is a wonderful feeling for an animal parent to have. It's all the little details that they put into you being a patient too. Reminder phone calls, follow up calls to check on our pups after and make sure no other questions have developed, email summary of everything that was discussed, and not to mention they do all of this with a smile! They even went above and beyond to provide us with a memorial keychain gift and a handwritten card in the mail from the entire staff. I could go on and on about the wonderful experiences we have had. 10/10 would highly recommend making 5-Points your go to for pet needs.

posted: 10/11/2023

We've really appreciated the care our pets (dog and cat) are receiving at 5-Points. Dr. Kevin has been especially encouraging and patient with our scared and anxious dog, and our worries about him. Ashley went above and beyond getting both pets' chip information and forwarding it to me to a straightforward, organized format. The front desk is very welcoming to me and attuned to our pets' individual personalities. We appreciate the environment and the care at 5-Points Animal Hospital.

posted: 10/31/2023

We just completed our first visit with 5-Points, and are extremely impressed. EVERYTHING was just as we hoped. The Staff was friendly and efficient. The Dr. was genuine, caring, gentle, and funny... just perfect. The facility is top notch. We are VERY happy!

posted: 11/09/2023

I made the decision to switch vets and I'm really glad I did. I liked that they had a cat and dog entrance as well as cat toys inside the room. Although my cat was too scared to play with them I knew other cats would like it. The staff was super friendly and great with my cat. I appreciate that they gave her a little treat at the end and she definitely warmed up to them by the time it was over. Overall a great experience!

posted: 09/13/2023