Veterinary Specialties Hospital at the Lake

I really want to love this place. The theriogenologists both seem knowledgeable about reproduction, unfortunately communication is extremely lacking. Having to call and email 3 and 4 times just to get a response, every single time one is needed, not only to get an answer but to get wrong answers (once an entire week off of my dogs due date, and the second time I was told my dog would have specific tests that I requested run on a blood panel we decided to do, only to find out after it was paid for and came back that those particular tests were not included) and have to call back to question that information, and still wait days and sometimes weeks for a response is extremely frustrating.

posted: 06/30/2023

Dr. Jane Barber and her team should not even be allowed near your fur baby’s. This office puts money over the care of your animals. Dr. Barber will assume the absolute worst and use worst case scenario in order to scare you to attend unnecessary appointments so she can fill her pockets. We have been going to Dr. Barber since April 2021 for our husky which is pregnant with two pups. Every interaction with Dr. Barber has made my Wife and I more and more worry about the health of our beautiful husky and her pups. Come to find out from a real vet that specializes in reproduction, our husky and her pups are healthy and happier than ever! Our most recent visit with Dr. Barber has put an awful taste in our mouths. We were told that our husky’s due date was on June 26th. On the 26th she was not going into labor, so we made an appointment to come in on the 27th to have a cesarean preformed. Halfway through the appointment on the 27th and after running unnecessary tests and ultrasounds Dr. Barber decides to tell us that she messed up the due date. The actual due date was 28th. Dr. Barber stated at the appointment that she found out about the mess up on the 25th! Then why didn’t she call us and tell us over the phone? It’s because we didn’t pay and sign up for her “on call service” as she stated in the appointment. We would’ve not set up the appointment and wasted money on unnecessary tests if we knew the correct due date! She then proceeded to charge us for her mess up and attempts to get us to put a non-refundable $500 deposit on a cesarean that our dog did not need! After talking to her personally about the situation, our concerns with her as a vet and demanding a refund for her mess up. She states the appointment was medically necessary in order to maintain the health of our husky and that she would not give a refund for her mistake. We are not and never will take any of our precious animals to Dr. Barber ever again. I suggest you do the same!

posted: 07/01/2021

VERY knowledgeable when it comes to breeding or getting immediate care for your fur baby!! Will continue bringing my babies here & would refer to anyone. Can be a little expensive but it's worth every penny!!

posted: 07/15/2023

Dr. Jane Barber provides you and your pet with a great personalized experience. She always sends you a summary of the visit relevant to your pet. Very nice touch!

posted: 06/13/2023

Dr. Morgan is thorough and helped me find answers for my pet issue. All the staff I have encountered have been super friendly. I would highly recommend..

posted: 06/10/2023