Banfield Pet Hospital

Are you truly an animal loving hospital or just a business that wants money? I Took my dog over here because he’s blatantly not doing well just by looking at him and because I didn’t have an appointment they turned me away. Some people just don’t have a soul, I would not recommend this place! My dog is now dead 8hrs later after they turned me away! Thanks a lot!! 😡 unreal I don’t care about what you have to say, he was part of our family and he’s gone. You don’t even deserve 1star. He was a family member and all you care about was an appointment while my dog suffered. Anyone with a heart would have taken him in regardless of what situation was going on, that is, people that really love animals. It’s no different than if I’m having a stressful overloaded workday and I see someone on the side of the road that needs help. I’m going to stop and pull over and help, because that’s what a good person does. You guys on the other hand, don’t give a flying **** because I didn’t have an appointment. absolutely disgraceful of a company you guys have!! I hope you lose thousands of dollars because of this post!!! we need better people in America!!!

posted: 09/24/2023

A few months ago my dog was bitten by a snake. I rushed her to the vet and they made space for me, took really good care of my dog and kept me informed about everything that was going on. Dog made a full recovery. Very happy I chose this vet office when I moved to this area.

posted: 07/03/2021

My dog had an ear infection and was able to get treated and some meds the cost was kind of steep but they did have a coupon they gave me $50 off of my first visit so instead of paying $250 my Benji got seen for 200 bucks and we got another pet sibling for him while we were there due to the fact that the location is inside of a pet smart store and I brought my daughter with me and she had some money it couldn't resist getting her dog a guinea pig brother

posted: 07/17/2021

Its always a money grab between the optum wellness plans and unnecessary procedures that they charge you aside from the plan. There receptionist would silence their phones whenever i tried calling to pick up my dog. Please find a vet who cares.

posted: 05/11/2023

I was able to get a last minute appointment to bring my puppy here when I thought she had a UTI. It can take 2 weeks to get an appointment with my regular vets, so I was thankful that they were able to see her literally the next day. They were friendly, asked good questions to get a sense of what was wrong with her and walked me through the whole process. They were able to figure out what was wrong with her - and found another infection that my usual vets hadn't picked up - and she's on her way to feeling much better. Overall, I'm very pleased with the experience at Banfield. If I had to make any suggestion, it would be that the scales didn't look like they were being cleaned between each patient, which is only a concern as our pup isn't fully vaccinated yet. Thank you for helping Miss Lily today :)

posted: 03/21/2022