Southside Animal Hospital

The experience I had while here despite the circumstances were good. My rabbit, Creme I had for over five years was sick. She was losing weight, her bowel movements were bad, her attitude had completely changed you could tell she didn't feel good. I called a few places and explained everything going on with her that I could see and none of them could see her even within the week. I do understand that a lot of places are struggling and do not have the help needed. I called Southside and explained the situation and what my concerns were. They agreed to see her the same day maybe two hours out, if that. I went in and told them my name and who I was here for. I was a little concerned at first being I had never been to that vet, after a little wait we went into a room. Starting checking her weight and all. I explained the situation again and what we had noticed with her. The kind veterinarian we saw started his exam and stated how full her bladder was and tried to see if he couldn't relieve her bladder. He then asked if he could do an x-ray, of course the answer was yes. Now going in I had a bad feeling. I had been worried and stated to my husband and other family the feeling and concern that I had. They came back into the room and said that she had fluid in her lungs and that there was a tumor in her stomach which put pressure on her bladder not allowing her to urinate. There was nothing we could have done to begin with to prevent what was going on with her although we still felt terrible because she was suffering and we couldn't help her. I asked what our options were, at first it was keep her comfortable but as previously stated I knew, I had a feeling. I asked what the best option was for *her* I already knew the answer but didn't want to admit it to myself, she had already suffered enough because there is no telling how long the tumor had been growing and fluid had been building up. I didn't want to make her suffer more for my own selfishness. They gave her pain medication to help her not hurt so much and help her relax, and gave us a bit to be alone with her and love on her. They came and administered her last shot. They explained the different services they offered if that's what we chose to do or to take her back home. They apologized and told us how much they respected our decision how we chose what was best for her and not for us. They then let us pay in the room so we didn't have to stay longer than necessary nor wait in the lobby to pay. We have received a letter signed from the different employees at Southside sending their condolences for our loss. This was very detailed stating some things some may not care to know. To us though, every detail is important. These kind souls at Southside did wonderful trying to help us and let us know it was just one of those things and that we didn't do anything wrong. Our beautiful little girl crossed the rainbow bridge that day being loved up until her last breath. I thank each and every person at Southside for not only getting us in on such a short notice but for caring as much as they possibly could and going above and beyond and sending their condolences.

posted: 07/28/2023

Great vet for exotics. They were great with one of my sister's leopard gecko's and getting him healthy again. Listened to my concerns and worked us in same day. Very knowledgeable and helpful! Highly recommend.

posted: 08/14/2023

Got a new puppy and needed a veterinarian to take him to. I picked Southside Animal Hospital and I'm so happy I did. Everyone there was extremely nice and caring. The doctor took her time and explained everything I needed to do in order to give my newest family member the best life. The price was very reasonable and I can't say enough good things about the entire staff.

posted: 04/07/2023

This is our first time making an appointment, they was very helpful and I will tell you more after the appointment. Today they did the physical and the shot to Fabi. They did really good

posted: 10/02/2023

They are not very kind over the phone. They lost my pets collar after a visit and I was told otp they don't have time to look for such things and I would have to call back another time. No idea which lady I even spoke with.

posted: 07/03/2023