Pointe South Animal Hospital
4.5 (455) 131 Pointe S Dr, Randleman, NC 27317, USAHours:
Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
How to Save Money at Pointe South Animal Hospital
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 893 |
| 4.5 | ASPCA | 11,866 |
| 4.9 | Embrace | 18,321 |
| 4.9 | Fetch | 26,275 |
| 4.2 | Figo | 2,614 |
| 4.6 | Hartville | 169 |
| 4.9 | Healthy Paws | 10,165 |
| 4.9 | Lemonade | 809 |
| 4.6 | ManyPets | 2,379 |
| 3.9 | MetLife | 730 |
| 4.8 | Nationwide | 21,410 |
| 4.0 | Pet Assure | 13 |
| 4.5 | PetPartners | 115 |
| 4.3 | Pets Best | 12,842 |
| 4.6 | Pumpkin | 1,668 |
| 4.6 | Spot | 7,918 |
| 4.9 | Trupanion | 60,881 |
| 4.8 | Prudent Pet | 1,748 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
Dr. Berdeen and his staff are so wonderful at Pointe South Animal Hospital. Hazel and Charlie are always to cared for when they need to be seen. Hazel had to go in for an emergency wound on her stomach and they were able to work us into their day very quickly. The staff was compassionate and caring as they helped clean and treat our sweet Hazel’s wound. We greatly appreciate the communication from the staff to make sure our pet’s are needs are met and remain healthy and happy! We always look forward to our next visit!
posted: 12/06/2024
Took my cat in after a fall from a chair and I was very suspicious of a dislocated shoulder or something. I mentioned that she was not eating or drinking, probably due to pain. I also mentioned some other concerns I had. I didn't feel the need to mention that she is 24 years old and FELV pos because that is in her chart. The tech mentioned they will want to due bloodwork which I consented. So she was taken to the back to be "examined". After 1.5 hours the vet comes in and states she is dehydrated and anemic. Also proceeds to inform me they gave her a capstar, SQ fluids a pain shot and a antinausea shot-WITHOUT asking for consent. Stated she was crawling with fleas. Um no--this cat is a very in your face cat, and if she 'crawling with fleas' I would know. There are many causes of Anemia in cats such as FELV. The vet did not address any of the other concerns I had and never mentioned the leg. I had to asked the tech when she bought the cat back if she looked at the leg. A short yes, no other explanation. After getting home I realized they gave me ANOTHER CLIENT"S MEDICATION. The best part was after paying a nearly $400 bill they called me to say they had forgotten to put all the charges on the bill and I owe additional money. With the boarding incident with my dog and now this, going elsewhere.
posted: 09/23/2024
They charge for everything possible without even caring about the health of your animal or completing anything they charge you for. We came in with suspicions of an ear infection, they didn’t even check his ears and prescribed medication in hopes that it would help. Didn’t even follow up or anything. We ended up going to another vet for a second opinion and they were able to properly assess and prescribe the right medication. When it was time to refill preventives after this incident, the order couldn’t go through because “they had no record and we needed to come in for a heartworm test,” although the prescription states it expires next month and we bought a 3 month supply from them 3 months prior at their annual visit. She continually called my dog “difficult” because he was in pain during his assessment. These people will make you and your animals feel like an inconvenience and just another number. I’ve been here for a few years now for annuals and have never been met with exceptional service. I only went here out of convenience due to moving around and familiarity, but ironically they don’t even know me or my dogs. This place lacks empathy and customer relations. Notice how Nancy responds to all reviews never taking responsibility for this offices mistakes. She was terribly rude and states “they did nothing wrong” when charging me for an exam without completing an exam but they will use it as a learning experience. UPDATE: As the reply shows, keep up with all your records because apparently they do not keep records either! Nancy will argue that they never do wrong, and even laugh at your concerns. I couldn’t have purchased preventatives for this dog in January of 2023 because I didn’t own him until April of 2023. I’m not usually one to leave a review, but left one solely to warn others of the poor care I’ve received multiple times with no corrections and others seem to have had similar experiences.
posted: 12/05/2024
I’ve taken my pets here for over 10 years, and I have never had a bad experience. They have wonderful vets, and the techs are good about asking you before doing something about the expense. I wish the rates for spaying/ neutering were more affordable, but the service you get is to come back for…and the front desk staff are always happy to be there and happy to see my pets.
posted: 01/23/2025
I took my dog to Pointe South. The nurse was very good with my dog and seemed like she genuinely cared for my dog. The doctor came into the room and looked at him for maybe 5 minutes max. She told me it was just an infection and it should be fine with antibiotics and anti inflammatory medication. After the medication was done, i noticed that the swelling was not going away at all. I took him to another vet and they discovered it was a Fractured tooth abscess. Pointe South didn’t care to thoroughly look at my dogs teeth, but they sure did want me to spend money on medications that would only suppress it for a limited amount of time. I’m very disappointed on how little they genuinely cared about my dogs health.
posted: 12/26/2024