Hidden Valley Animal Hospital

I switched to Hidden Valley a few months ago, and I have absolutely no regrets. Dr Valensizi (Dr V) is fantastic. She takes her time with me and my doggie. The staff is also very attentive, friendly, and doesn’t make feel rushed. Highly recommend! 10/10

posted: 11/07/2023

Dr. V has been our vet for years and I love how gentle, compassionate and caring she is with my scaredy cat/s. She provides information and options when I have questions and is never pushy. I like how she tells stories from her experiences with similar concerns with her own animals. Whenever my kitties have had issues in the past, she follows up with a phone call to check in with how they’re doing. Front desk staff and all the vet assistants were kind, offering to help me transport the cat carrier (which was extra helpful because I came with a toddler and my other child.) I also like how they have complimentary towels infused with Feliway to put around my nervous big boy. It really helps. I’ve gotten nothing but good care and had all positive experiences in almost my 10 years with Hidden Valley. I’d recommend them 100%!

posted: 11/11/2023

i drove from Graham (about an hour and a half drive) to go to this vet office as i had used them when i lived in Raleigh previously. i really didn't trust anyone near me to do the careful grooming my Charlie needed. even tho i was very late arriving due to not being accustomed to driving on I-40 during morning rush hour, Joy at the front desk showed me excellent customer service by finding a vet tech to help me, and Charlie was taken care of. in case you haven't had the same experience i have had, very few employees seem to know what customer service is anymore so this was greatly appreciated. we didn't see her this time but, when i was living in Raleigh, Dr. Berry was a responsive and excellent vet as well. i really, really wish i lived closer.

posted: 11/17/2023

Kennedy recently had his teeth cleaned, Dr. Szabo was just excellent with exceptional care for both Kennedy and myself. I stayed during the procedure, Dr. Szabo came in the room and provided constant updates. Once we were home Dr. Szabo continued to call almost every hour until closing. The next day Dr. Szabo was off, he had explained that if we needed anything to contact the office. On Wednesday morning Dr. Szabo, who was off for the day, called to check on Kennedy. Dr. Szabo called again on Thursday and I will forever be grateful for the great kindness he showed towards both Kennedy and I. I attached photos Tuesday(@the vet) Wednesday and Thursday at home…my boy is much better and much healthier thanks to Dr. Szabo.

posted: 08/04/2023

Excellent crew! I have a 13 years old Yorkshire that now became blind and scared. They pampered him were patient and very kind with him. A special shout-out to their groomer. She did a fantastic job with my little one with so much love. Thank you! I definitely recommend them.

posted: 11/09/2023