Craven Animal Hospital

The care my dog has received here has always been good and I've had them call me to check in on my dog when she has had to make visits to the emergency vet and additionally check how she is feeling when she has been sick. The folks that work there seem to really care and follow up at times which is nice. The not so nice part is that it is incredibly difficult to get seen here in any kind of timely fashion whatsoever. Providing excellent care is wonderful, but if you can't ever get an appointment when you need one it sort of doesn't matter. I've had to take my dog to the emergency vet in Havelock multiple times because I am told the earliest I can be seen is a week, two weeks, or longer. Additionally, I can't imagine a more obnoxious system for trying to get seen urgently than just telling me "try calling back every morning right when we open for cancellations". If I have a sick or injured pet, I'm not going to sit on my hands and spam your phone lines every morning hoping I might get seen, that is not a plan. Really I genuinely appreciate all the things you guys do right but when I need you the most, you are rarely able to help me get my pet treated.

posted: 08/07/2023

Best animal hospital. Large, clean, modern exam rooms and lobby. We never feel rushed coming here. Extreamly knowledgeable and friendly doctors and staff. Do your pet a favor, and check these folks out! Blue left happy, and so did we!

posted: 04/26/2023

We take both of our dogs here and they receive great care! Felt the need to review and drop one star due to appointment timelines - I don’t think I’ve ever been seen at my scheduled time. Emergencies pop up, staff shortages, etc. I get it. But be forewarned - you’ll spend 2-3x longer than expected. The staff always thanks for patience and waiting though! 😂

posted: 06/14/2023

I’ve been taking all of my dogs here for some years now and recently brought in our ferrets for an ear infection. Idk how I’m just now thinking about a review. This vet office is the best around, hands down. First of all they’ve saved two of my dogs lives. I have a girl we found with Addisons disease and a boy that has grand mall seizures. These doctors are swift! They’re so kind, Intelligent, And they really care about animals. Each doctor we’ve seen has been an absolute gem. They listen! The Techs and receptionists are a force too, you can just tell when people are happy with their jobs and it reflects in this business. Keep it up Craven Animal Hospital! You guys are doing it right for sure.

posted: 01/21/2023

We have used CCAH for years for boarding and lately all medical. They help us put down our 15+year old labradoodle on 12/16/22. As heart wrenching as that is to watch your pet pass, you just could not have a better team of caring professionals at CCAH to help you through that. They are 5 star people and professionals.

posted: 03/07/2023