Austin Village Pet Hospital
4.8 (124) 1315 Chestnut Ln, Matthews, NC 28104, USAHours:
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
How to Save Money at Austin Village Pet Hospital
Schedule Regular Vet Visits
One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.
Price Shop for Pet Prescriptions
Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.
Pet Insurance
Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.
How Do You Choose the Right Pet Insurance Provider?
Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:
| Rating | Provider | Total Review |
|---|---|---|
| 4.4 | AKC | 890 |
| 4.7 | ASPCA | 11,646 |
| 4.9 | Embrace | 15,682 |
| 4.9 | Fetch | 2,669 |
| 4.4 | Figo | 2,646 |
| 4.7 | Hartville | 164 |
| 4.9 | Healthy Paws | 7,521 |
| 4.9 | Lemonade | 805 |
| 3.2 | ManyPets | 2,356 |
| 4.6 | MetLife | 577 |
| 4.8 | Nationwide | 21,398 |
| 4.3 | Pet Assure | 12 |
| 4.7 | PetPartners | 112 |
| 4.5 | Pets Best | 7,244 |
| 4.3 | Pumpkin | 1,340 |
| 4.7 | Spot | 6,404 |
| 4.9 | Trupanion | 60,501 |
| 4.8 | Prudent Pet | 125 |
Or, you can simply get a fast quote from multiple providers and go from there.
Thinking of insuring your pet?
Get Quotes & CompareGetting to Know Your New Vet: Essential Questions to Ask
Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:
Tell me about your experience with [pet type].
Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.
How do you handle emergencies?
You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.
How do you communicate with pet owners?
Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.
Are there any breed-specific health concerns I should be aware of?
Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.
Do you have any questions for me about my pet?
This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.
Bonus question: Can I take a tour of your facility?
Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.
Reviews from Google
The entire staff is all very friendly and helpful. Dr. Norris really seems to take the time to get to know your pets and their individual needs. One of my cats is very shy but he let her come out of her crate when she started to feel more comfortable and began to explode her surroundings a little bit. She’s a climber and as soon as she saw the cat tree she went up to the top platform and Dr. Norris examined her while she was on the cat tree! She’s pair-bonded with her brother and they were able to both come together. He’s a much more social kitty and he loved all the attention he got during their visit! With the PetDesk app, it’s super easy to schedule appointments as well as ask questions and communicate directly with your pets’ care team. They respond quickly and really do provide the most stress-free experience- for pets and for people!
posted: 01/15/2023
Everyone at Austin Village Pet Hospital is wonderful. Our little Georgio cat is treated like a prince every time he goes in for a check up or for any medical procedure. The entire staff is professional, friendly and compassionate. We are a little overly protective of our Georgio and we have complete confidence that everyone at Austin Village always takes exceptional care of him. We highly recommend their veterinary services!
posted: 09/21/2023
Dr.Norris is the best vet I have ever been to. My sweet angel had to go up to heaven and he was there every step of the way for me and her. He got on the floor with us and gave her chick fil a for her last meal. Truly the best vet out there. I would drive hours to come see him.
posted: 05/14/2023
We are overwhelmed with gratitude for the time, care and outstanding welcome we have received at Austin Pet Village. Our fur friends and family love it here!! We can’t wait to be back! As a boutique breeder we have found that quality care and excellence is the best care for our fur family! Thank you for showing us what that looks like! We are inviting all our friends and family to join us! Happy New Year!!
posted: 12/30/2022
This place is the absolute best! Everyone from the front desk to the vet techs to doctor Norris are super friendly and welcoming! Dr Norris takes as much time as you need to answer all your questions and you never feel rushed. They did an excellent job on my dog Riley when she had a tumor on her paw. The surgery was very difficult but she's healing great! I wouldn't take Riley and Boone anywhere else. Also the pricing is very reasonable!
posted: 10/12/2022
Veterinarians in Matthews, North Carolina
Animal Care Hospital of Matthews
1216 Matthews-Mint Hill Rd, Matthews, NC 28105, USA(704) 847-3647
Animal Eye Clinic
2440 Plantation Center Dr, Matthews, NC 28105, USA(704) 844-8664
Austin Village Pet Hospital
1315 Chestnut Ln, Matthews, NC 28104, USA(704) 529-9777
Banfield Pet Hospital
9905 E Independence Blvd, Matthews, NC 28105, USA(704) 847-7001
Best Care Animal Hospital Matthews & Charlotte
1730 Matthews Township Pkwy a1, Matthews, NC 28105, USA(980) 202-6767
Caring Hearts Animal Hospital
7850-A, Stevens Mill Rd, Matthews, NC 28104, USA(704) 893-2799
Carolina Veterinary Specialists
4099 Campus Ridge Rd, Matthews, NC 28104, USA(704) 815-3939
Fullwood Animal Hospital
4101 Matthews-Mint Hill Rd, Matthews, NC 28105, USA(704) 545-2235