Jacksonville Veterinary Hospital

Took my big pup to get his microchip , updated shots and records. This place was great! They were patient with my pup being a little scared and were more than willing to make him and I feel comfortable and confident with them. They were also funny and we were talking comfortably around each other. Great place! I got a appointment fast too! Even with being a new patient.

posted: 01/26/2023

Jacksonville Veterinary Hospital is always great with my dogs. They deal with my German Shepherd's dramatic tantrums and try to offer the best options to fit my pet's needs.

posted: 03/07/2023

Absolutely awesome Vet, vet tech, front desk ladies. I came in for a CONUS pet travel inspection. They were very meticulous, caring, and explained everything that I would need to ship my two cats. Also I received a warm welcome and assistance back to my truck. 10/10 highly recommend.

posted: 05/03/2023

I took my collie there for the first time today. We were sent to a room that was filthy. In the bench chair was another animal's medical file complete with the owners information. We sat there for 1hour 15 minutes and saw a vet tech but never a doctor. After so long I started taking pictures of my shocking surroundings. In your response, you can accuse me of defrauding your clinic but just before I left I was told by your tech the vet was in surgery with another dog and she didn't know how long my wait would be. I did not pass anyone in the hallway. Was I supposed to wait another hour? I stayed initially because I wanted to have faith in your clinic. My dog was already stressed but I thought the process would get better. It didn't. And in closing, if this is how you publicly accuse a new patron because you failed to meet the standard care, shame on you. Update: I was charged $393.50 for this experience and I paid it in full.

posted: 02/27/2023

I have been nothing but happy with JVH since I first took my pets there 4 years ago. They have taken excellent care of my dogs and cats and, despite always being busy, been caring and professional. Sadly, I lost my cat Binx--who has been with me for 12 years--earlier this week. Dr Thomas diagnosed her with cancer during a routine visit a few months ago. She was great then, compassionate and concerned, and took the time to explain all the options and give me realistic expectations. When I brought my dog in a couple of months later, she asked about Binx. She sees a LOT of families and it meant a great deal that she remembered us and took the time to ask. When I brought Binx in on Tuesday, I knew it was bad, and had delayed seeing another vet because I know and trust JVH and Dr Thomas. Again, she, told me the options, what to expect, gave me her professional advice, and then gave me as much time as I needed to decide. Though they were busy and no doubt needed the room, I never felt rushed. They gave me time to sit with Binx, took time to make sure she was comfortable, and gave me time to say goodbye after. They were so, so sweet with her, giving so many sweet words, pets, and even a soft blanket. It was a horrible day, but without their excellent care it would have been so much worse. I highly recommend this practice and can't imagine ever taking my animals anywhere else. Thank you for taking such good care of my family.

posted: 10/20/2022