Carolinas Veterinary Care Clinic

Took our new adult bearded dragon for a wellness visit since we’re new owners. Pleasant experience all around. The tech we had was their “lizard whisperer”. The vet we saw was very helpful with educating us further on best care for her. She also emailed me additional information that was helpful. Pricing wise was very reasonable. It’s close by but also sees patients in person. Another office I called only did parking lot visits and would see the animal inside but call and talk to you over the phone. Unfortunately that wasn’t going to work for me. I wanted to speak with someone in person. This office was amazing and got us in within about 24-48 hrs of me requesting an appointment.

posted: 09/18/2023

Long story short....never had a bill under 200$ for grooming. My dog had to be sedated for grooming and everytime I dropped him off they would bring out an estimate of what the charges would be, which one time was 900$ if I did everything they had recommended. I even had the 60$ monthly wellness plan that took 10% off my services. But my bill would ALWAYS be 200-300$. Honestly, I wouldn't mind paying it, but either the staff or attitudes have changed over the past 2 years and it's just not the same. Everytime I go in there I feel like they don't want to deal with me. I always get weird and uninvited vibes from them. Whenever I told one of the staff to cancel my wellness plan, they definitely were happy to do that! And I was definitely happy to leave.

posted: 10/23/2023

Everyone on staff is super friendly and attentive to your pet. They followed up with me the day after my kittens appointment just to make sure she was doing ok. They are a great team over there and I’m so happy I found a safe, loving and affordable veterinary for my babies!

posted: 07/28/2023

Would not recommend this vet. Every appointment was lengthy and there wasn’t a discussion at every visit about what is due next and the cost. Many times it was sprung as a surprise at the visit. Every appointment, even follow up vaccine appointments are charged as exam visits even if they’ve been seen 1-2 months beforehand. The cost of each visit was high. I didn’t get the overwhelming feeling that everyone there loved their job and I didn’t really trust their judgment. I have since switched to another vet after an incident involving heart worm prevention and a test that was sprung on me at last minute. Was told if I didn’t complete it that day, when my bill for exam + vaccines was already ~$230, that they wouldn’t be refilling the heartworm prevention. I realized then, we were in the wrong place. The new vet doesn’t charge exams for every vaccine visit, just once annually unless it’s a sick visit. They are honest and upfront about future visits, tests and costs as it should be. For anyone looking at this vet, expect to be taken advantage of financially, have minimal honest communication, and true care/prevention of your pet to be last on their list.

posted: 07/18/2023

Of all the different veterinary clinics/hospitals that I reached out to, Carolinas Veterinary Care Clinic was the only one able to see my pet turtle in a timely manner. The staff was wonderful from reception, to handling, to explaining options, and truly helping me to feel informed. They called the next morning to follow up on how my turtle was doing which I really appreciated.

posted: 07/06/2023