Mountain View Animal Hospital

Highly recommend. The staff and vet are always so kind and friendly. Very thorough, they have been taking care of my two chihuahuas for the past 3 years now. I wouldn’t take them anywhere else! Thank you to all staff at Mountain View animal hospital!!

posted: 10/02/2023

To begin with I was very happy with their care. They took my cat in who was unwell the same day we called. They thought it was dehydration and a possible herpes flare up and UTI after doing some tests. So they gave her an IV, antibiotic shot and gave us some medicine for her eyes and to help her appetite. They told us to bring her back in on Friday if she still wasn't eating. We ended up having to bring her back in. After looking at her he thought maybe it was her pancreas so sent us to see the ultrasound specialist at their sister hospital Bethlehem the following week. They gave us morphine to help her with the pain and had given her another IV and had us continue the other medications. They told us they would call us after the ultrasound to tell us what is causing the issues with her. After we got her back we called the next day. The first time we called the receptionist stated that the office that had done the procedure hadn't provided adequate information and they were trying to get it. The second time we called that day we were told the doctor wasn't available and would call back. Third time we called that day we were told the doctor would call after his last patient. The second day we called twice and each time they told us the doctor would call us back. Third day we called the first time they said the doctor had called and left a message. We hadn't received anything. When she checked she had realized she wasn't looking at the wrong client and he hadn't contacted us. Second time called and was told the doctor would contact us after his last patient. So feel like it was $1000 with no clear answers or how to prevent a future occurrence. Would have loved to have follow through like promised and expected. Perhaps they will after this review. One can only hope.

posted: 09/14/2023

Dr. Furtado is the the absolute greatest! He has always been informative, compassionate, and most importantly my dogs trust him. I will always take my pets to see him as long as he is available and able to see me. Quick story: My miniature pinscher, Tula, was on the "watch" list for nipping at vet techs in her younger more spunky days. The day she met Dr. Furtado, he with no hesitation gently scooped her from my arms and took her away for a closer look. My jaw was on the floor! There my min pin was unphased by a complete stranger picking her up and carrying her away!!! Tula has always been comfortable with Dr. Furtado and that is with noting!

posted: 11/10/2023

The staff was helpful when calling about a dog patient reference for people wanting to adopt a dog drop our rescue. They were nice and pleasant on the phone and quickly checked the files for us. If I lived nearby I would be a client based on the phone presence. Very please with the staff. Thank you for the help!

posted: 08/20/2023

Everyone is so friendly. And Dr. Furtado took his time with Smoke. He was very thorough and caring. I wasn't rushed. It seemed as though we were the only the only patient there.

posted: 08/24/2023