Banfield Pet Hospital

If you treat your pet as family then it is extremely important to make sure they receive best care possible. Dr Evans was very nice and cautious making sure my dog was safe to proceed getting his dental cleaning. After taking additional precautions she assured that we were good to schedule a dental clean. When I called to make an appointment the technician was so passive aggressive it makes never want to use the clinic again. She started to repeat what the doctor already told me and when I said I was aware of that and that the doctor has already approved the cleaning she had an audacity to tell me that I must be talking about a different banfield location. Not sure why someone would treat their clients like they are complete idiots. The technician (instead of asking the doctor) told me that we need to get additional X-rays done before I could schedule a dental clean, and which the doctor assured me was completely optional. Needless to say, I called a different location and after examining my dog they had no issue scheduling his dental surgery. I rather drive for an extra hour than ever set foot in this location.

posted: 10/17/2023

This has been one of the worst experiences I’ve ever had with a vet. This place is not affordable there was a lot of miscommunication going on with this place. I’m stuck in a 12 month contract that is extremely unnecessary. The receptionist was extremely rude and not helpful at all a family came in with their sick dog that unfortunately had to be put down and I didn’t like the way she treated them. If you have the money she will treat you so nicely and will help you but if you don’t then she gives you the cold shoulder. I’m not an angry person but today just made me extremely mad I got there at 9:30 and didn’t get my dog back til 6:00 it was just one thing after another with this place. They have me set up for an appointment tomorrow and the 21st that I will not go to because they only care for the money I feel like they are not in for the pets wellbeing. To get quoted $125 and then say everything else will be put in payments the I go pick up my dog it’s $211 is ridiculous then get told if I don’t pay it that the bill will go to collections. This place is the worst place I should have just sucked it up and went back to Marion animal hospital this place is a joke.

posted: 09/07/2023

Banfield always takes good care of my dog. And anytime after he's had to have anesthesia which has been twice they always call the next day to check on him and make sure that he or I don't need anything or that I don't have any questions all the staff are great. I recommend Banfield to anyone

posted: 08/31/2023

I absolutely love my vet! She is truly the best! She is sooo compassionate and patient! Please keep her! She helped my kitty so much! Thank you!

posted: 10/20/2023

I adopted my pur baby Hazel. She was 5 months then I've had her for 2 months from Wilksboro Humane Society. Pet Smart was holding her for them. When anyone adopted a pet from Pet Smart They give free wellness visit free from Banfield Pet Hospital & bag of food. Plus bunches other coupons. If you adopte a pur baby. Make sure you bring crate with you.

posted: 09/15/2020