Truss Vet - Veterinary Urgent Care

My usual emergency vet recommended Truss to me on a Sunday afternoon because of their shorter wait times and lower exam fees, but there was so much more to this place! It was clear that every staff person loves animals, and I was surprised and delighted by the fact that the only chairs in the exam room were for me, because the vet tech and doctor sat on the floor with my dog during the exam. They had prepared me over the phone for a wait, but there was hardly any, they were super attentive, and all the possible next steps were clearly explained and priced out in a way that made my decisions easier. Everyone loved on my dog so well, the pricing was very reasonable, and I know these folks will be at the top of my list for this kind of need in the future.

posted: 11/17/2024

Brought my cat here after taking her to a different urgent care a few days prior and not seeing any improvement. Dr. Morton had an awesome diagnostic approach, allowing my cat to lay in the room wherever she felt most comfortable and assessing her there. By the end we had a (potential) diagnosis and a proper treatment plan. I gave my cat the prescribed medications (non-opiate & non-steroid) and within an hour she was in noticeably better spirits and was playing for the first time in a week. Excellent staff and service, cannot thank them enough.

posted: 11/01/2024

Dr. Morton is amazing. She was nice, kind, patient, and understanding. She stayed while we thought of questions and she understands the love of the fur babies. I felt respected and appreciated. Her and her assistant were very nice and gentle with the fur baby. There was a bit of a wait, but they had a room for us, plus after experiencing the great service I understand why. They take their time so they can do their best and their service is thorough. I really appreciate them and I would give them more stars if I could. Dr. Morton, thank you for being so great.

posted: 11/18/2024

Excellent experience from online booking through follow up after care! Our booking was so easy with multiple time slots available. Customer care was excellent following up with a reminder call for our appointment, easy check in, awesome communication during our wait (there had been an emergency) and the most thorough, loving care once we were seen. The building is modern and clean as a whistle! We felt seen and personally cared for by the entire staff! We will book again and have already recommended Truss Vet to our friends and family.

posted: 11/11/2024

Fantastic service, they made my cat Rachel feel very comfortable through the whole exam, and gave me prices of treatments, answers to any questions I had, and even texted the day after to check on her. Dr. Morton was very knowledgeable and I could tell she's very passionate about her work. She was even doing the exam right on the chair where Rachel sat curled up so she would feel comfortable. Highly highly recommend if your pets are in need of urgent care. :-)

posted: 11/12/2024