Urban Tails Veterinary Hospital

The best cat or dog veterinary experience I've ever had. The vet techs and veterinarians are so kind to our animals, and they genuinely look out for their best interest. I brought in our cat, who was previously feral, to complete a blood panel and she started panicking during the draw. The staff stopped once they could see she was physically stressing, and instead of us proceeding that day, made accommodations for us to try again the following week after giving our cat some medicine to help her relax. Worked like a charm, and I think we were all happier for the reschedule! I've never had any issues finding timely appointments. Their app is FANTASTIC and is extremely convenient for making appointments and sending messages to the staff for quick questions about previous appointments, or to ask for documentation, etc. I highly recommend Urban Tails.

posted: 06/17/2023

Dr. Bennett is one of my favorite Veterinarians I will always go to for any of my babies! She really is genuine and very caring. When I find someone I love, we are committed forever. She was with me when my last dog passed due to cancer & here we are again with another rescue dog. Dr. Bennett is family and you will never feel rushed out to door so she can get to the next patient. Wonderful place ❤️ Thank you for all you do, as well as your team!! Ps. I travel for work & will still come back to town to make appointments with her 🙂

posted: 01/02/2023

Dr. Bennett was amazing with my cat! I had a very negative experience at another veterinarian in the area (who had less than 4.6 stars) so I've been apprehensive about selecting the right doctor for my cat. Especially since sometimes, places that see primarily dogs, don't offer the same level of care for cats. Dr. Bennett was extremely gentle, informative and understanding of my budget/concerns. Her office and staff were all very professional and helpful, and it's in a convenient location with ample parking. I appreciate her holistic health approach and that she goes low and slow with medications.

posted: 06/13/2023

Dr. Bennett and her team are the absolute best! Dr. B cared for my old senior for years helping us navigate aging, joint support, canine dementia and ultimately the heart wrenching decision of when it was time to let him go. She always answered my questions sometimes through my sobbing tears, showed kindness, compassion and so much empathy. She’s honest and straightforward and gave me the all the information I needed to make fully informed decisions and always delivers information with such kindness. Every person there made my Oscar feel so loved and cared for, and when he crossed the rainbow bridge, they held me in such love and kindness. Whether you have a new puppy getting vaccines, and nervous/anxious adult who dislikes going to the vet, or a little old senior with creaky joints and dementia(or anything in between)… Dr.Bennett and her team will take care of your precious family members with such love and care at every stage of their lives. She now cares for my 10 year old rescue, Winnie and I feel so grateful for Dr.B and Urban Tails. There is no one else I want caring for my family…animal or human💖

posted: 01/17/2023

Amazing Vet! Take amazing care of our dogs. Recently moved to Durham. They make the entire process not stressful for the dog. From making sure lobby is empty when you arrive to examining dog on the floor at the dogs level. Modern approach to being a vet.

posted: 12/04/2022