Truss Vet - Veterinary Urgent Care

I cannot say enough how AWESOME Dr. Waltz and the Truss team were. Bernie Cat has not been feeling well. We just moved here and have yet to establish primary vet care and we’re recommended to come here by a different animal hospital who could not see us today. When we called, Truss got us in within the hour and saw us promptly. We saw Dr. Waltz. She and the vet tech were both so thorough, gentle, compassionate, and SMART in the way they approached his care. Dr. Waltz sat with Bernie on the floor and was so loving, and really took her time in explaining her thinking and the steps she wanted to take, respecting our financial needs and desires to go step by step with diagnostics. I only wish that she saw animals in a primary care setting because I would definitely trust her! To boot, the office is immaculately clean and cheerful. Bernie cat enjoyed the view from our exam room window (photo from the back to protect his identity of course). Definitely would come back, but hope we don’t have to!

posted: 08/09/2024

This was my first time in 10 years having to bring our dog to urgent care (our dog is 10 yr old!). So imagine…a little nerve wracking to say the least. The staff was super friendly and caring of our beloved Charlie. Especially the doctor. She was very gentle with our sick pup and explained everything that was going on in great detail, but also made things easy to understand at the same time. She showed great compassion, as well as the whole staff, and you can tell that they love what they do and are very good at their jobs. They took Charlie in almost immediately and assessed him. As far as waiting for results of tests and such, wait time was to be expected when going to urgent care. Not to mention… very clean and aesthetic in there! They offered a little snack bar, mini fridge with drinks, & a coffee maker! Lastly, I really like that they follow up after the appt and text you to see how your pet is doing - it was probably about 24 hr after they saw him. It’s nice because you are actually talking to a real person, and if you have any questions, they are quite timely (and genuine!) with their response. And from my understanding, you can text that number whenever during operating hours (which they stay open to a decent time!). Highly recommend :)

posted: 08/06/2024

When my cat had a swollen paw after hours of our primary care vet clinic we were recommended to come here. Great service, easy to get an appointment, and kind staff! We thank you so much for getting our baby back to feeling like her normal self. I also thought the cost was reasonable for being an after hours place! Def recommend if you need to get see but don’t need the level of care of an emergency vet.

posted: 07/02/2024

I can't say enough good things about Truss Vet. I brought my 16 year old, very ill kitty in, and I had to make the very tough decision to let him die with dignity. I saw Dr. Waltz first, and she was so nice and explained everything so thoroughly. There was never any judgment...only kindness and empathy. On the day of the procedure, we saw Dr. Maynard, and she also was so very kind, compassionate and gentle. It was the hardest day of my life, but they certainly helped ease the pain. The rainbow room is perfect, and they let you have as much time as you need with your fur baby. The assistants were also all so sweet. I am very grateful for this place. 1000/10.💙

posted: 07/15/2024

My sweet 2 year old cat suddenly got very sick and needed to be treated asap. I was so scared for how she would do as she’s an indoor cat and I thought the transportation alone would upset her. She did wonderfully and once we were in the exam room, with no wait time, she was free to explore. The staff were so gentle and loving to both of us during this scary event. I hadn’t ever taken a pet to urgent care and wasn’t looking forward to the cost. They were transparent every step of the way about potential cost of things which I really appreciated. I highly recommend this place!

posted: 04/09/2024